Executive Assistant

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs.

Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.

Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!

• Provide administrative and operational support across Product & Engineering, Customer Experience, and Marketing in partnership with the Senior Executive Business Partner
• Manage complex calendars and coordinate meetings across cross-functional stakeholders
• Draft and edit high-quality correspondence, reports, and leadership materials
• Prepare meeting agendas and briefing documents, conduct research and compile supporting materials, and track action items and key deadlines to completion
• Coordinate domestic and international travel logistics and documentation
• Submit, reconcile, and track expense reports accurately and discreetly
• Maintain organized records and documentation across key initiatives
• Handle confidential and sensitive information with professionalism

• Own day-to-day workplace operations for the Bellevue office
• Ensure the office environment reflects company culture and supports productive work
• Serve as primary point of contact for visitors, candidates, partners, and customers
• Manage mail distribution, shipments, and delivery logistics
• Oversee vendor relationships including facilities, cleaning, catering, kitchen, security, and office supplies
• Liaise with building/property management and attend required facilities or safety meetings
• Maintain conference rooms, common areas, and shared spaces
• Manage office inventory and supply budgets as needed
• Partner with People Ops to support onboarding logistics and workspace setup
• Coordinate basic IT-related logistics in partnership with the IT team

• Primarily office-environment work with extended periods of sitting or standing.
• Computer-based work involving limited lifting and usage of computer-related equipment.

• Support planning and execution of office culture initiatives and team events
• Coordinate offsites, leadership meetings, and in-office gatherings
• Help foster a welcoming, service-first environment for employees and guests
• Act as a trusted operational partner across Product, Engineering, CX, and Marketing teams

• 5+ years of executive assistant, office management, or operations experience in a fast-paced environment
• Experience supporting technical or cross-functional teams preferred
• Strong writing and editing skills for professional correspondence
• Exceptional organizational skills and attention to detail
• Proven ability to manage vendors and workplace operations
• Tech-savvy; proficient in Google Workspace and task management tools (Asana, Zoom, Slack, etc.)
• High level of discretion and experience handling confidential information
• Excellent verbal and written communication skills
• Strong problem-solving skills and ability to prioritize independently
• Ability to work full time in the Bellevue, Washington office
• Willingness and ability to work a flexible schedule and handle changing priorities with composure.

$90,000-$116,000

Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.