Administrative Assistant at Kelsey Creek Farm

The City of Bellevue Parks & Community Services Department is seeking an Administrative Assistant to serve as a welcoming, organized, and dependable point of contact for Kelsey Creek Farm Park. This position plays a key role in providing exceptional customer service to the public and internal stakeholders while supporting daily operations at a busy, historic, educational farm that hosts year-round programs, facility rentals, special events, meetings, and drop-in visitors.

Kelsey Creek Farm Park is a 150-acre park located in the Wilburton neighborhood and features historic barns, livestock, gardens, public gathering spaces, and a wide range of year-round agricultural, historical, recreational, and community programming. The Administrative Assistant supports both the site and the Parks & Community Services Department by coordinating rentals and events, managing records and financial processes, assisting with marketing and communications, and delivering high-quality customer service to a diverse community.

The ideal candidate is friendly, adaptable, and detail-oriented, able to manage frequent interruptions in a fast-paced public-facing environment while maintaining accuracy and professionalism. Due to the nature of an educational farm, large special events, and high visitation levels, the position requires working outdoors as needed. Remote work is not available; this position is fully on-site.

City Council Vision Statement: Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past.

Bellevue Parks & Community Services Vision: In Bellevue everyone can connect to each other and to nature through experiences that help them to live, grow, and thrive.

Bellevue Parks & Community Services Mission: We build a healthy community through an integrated system of exceptional parks, natural areas, recreation, arts and culture, and a broad base of community services.

Bellevue Parks & Community Services Equity Statement: A System of Fairness:Equity acknowledges and removes disparities in opportunities, power, and resources so that everyone can reach their full potential to thrive. Bellevue Parks & Community Services practices equity, which is the responsibility of every individual in the department. Equitable access is a right, not a privilege, and is fundamental to our mission of serving all people.

Through equitable policies and practices, we cultivate ties that connect people to the fabric of our community

• Serve as a primary point of contact for visitors, renters, contractors, and program participants, representing the City of Bellevue in a positive, professional, and welcoming manner.
• Answer and route incoming calls, respond to inquiries, register participants, collect fees, and provide information regarding park programs, rentals, policies, and procedures.
• Navigate challenging customer interactions with confidence and professionalism while upholding City policies in a solution-oriented manner.

• Coordinate facility rentals and bookings including responding to inquiries, scheduling, conducting site visits, permits, payments, and policy communication.
• Assist with planning, coordination, and on-site support for special events, programs, meetings, and large gatherings.
• Maintain facility activity calendars and support accurate scheduling across programs, rentals, and farm operations.

• Provide intermediate to advanced administrative support to the farm team, relieving professional staff of technical and operational detail.
• Manage records retention, document inventories, and SharePoint files, remain current on applicable policies and procedures.
• Process daily cash handling, track revenues and expenditures, submit payments, assist with contract creation and management, and maintain accountability of funds.
• Prepare, review, reconcile, and maintain system data, financial records, spreadsheets, and reports, identify discrepancies and initiate corrective actions.

• Assist with managing and updating the Kelsey Creek Farm website, including content updates and routine link checks.
• Author, edit, and format marketing materials, seasonal brochures, flyers, and internal communications.
• Research, collect, interpret, and calculate data from multiple sources to support planning, reporting, and compliance requirements.
• Serve as the on-site subject matter expert for registration and payment systems. Identify problems in registration and payment processing system, provide resolutions, answer questions, provide guidance, troubleshoot, and follow up with customers in resolving problems. May coordinate or act as liaison between functions/departments as required to facilitate problem resolution.

• Plan and coordinate meetings, tours, and presentations, prepare agendas and materials, and attend meetings to take and distribute minutes.
• Perform…