Sales Support & Administration Officer

Big River Group is a publicly listed Australian company with more than 120 years of experience in timber, building materials and prefabricated construction solutions. With manufacturing and distribution sites across Australia and New Zealand, we are recognised for our commitment to quality, innovation and exceptional customer service across commercial, civil and residential markets.

We are seeking a reliable and detail-focused Sales Support Data Entry & Administration Assistant to join our team. This role is ideal for someone who enjoys a fast-paced environment, has strong organisational skills, and takes pride in accuracy and customer service.

You will work closely with Sales, Operations, Administration, and Management to ensure smooth day-to-day business operations.

In this role, you will:

• Prepare quotes and complete accurate data entry and sales documentation.
• Provide customer service support via trade counter and phone.
• Process supplier purchase orders, receipting and job allocations.
• Support stock control, stocktakes and inventory accuracy.
• Process customer payments, cash reconciliations and banking.
• Provide general administration and records management support.
• Assist Accounts, Sales and Operations teams with day-to-day requirements.
• Maintain safety, housekeeping and compliance standards across the branch.

To be successful in this role, you will have:

• Confidence using Microsoft Office, particularly Excel, and job management systems.
• Previous experience in a similar sales support or administration role (highly regarded).
• High attention to detail with a strong focus on accuracy.
• Excellent time management skills with the ability to prioritise workload.
• The ability to manage multiple tasks in a busy environment.
• Strong communication and customer service skills.
• A proactive, team-focused attitude.

• A supportive and collaborative team environment.
• A varied role with exposure across multiple departments.
• Stable employment with an established business.
• Ongoing training and development opportunities.

If you're ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we’d love to hear from you. Please submit your application via SEEK. We look forward to reviewing your application.

At Big River Group, we value equality, inclusion and diversity. We are an Equal Opportunity Employer and are committed to providing a workplace free from discrimination. Recruitment decisions are based on competence, merit, performance and business needs.