Office Manager II

4 days ago – Be among the first 25 applicants

HMA is the premier third‑party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium‑to‑large‑size employers with customized health plans. We offer a range of high‑quality, affordable healthcare plan options supported with best‑in‑class customer service.

We are proud to have been named Washington's Best Workplace for three consecutive years by our staff and the Professional Service of the Biomedical Journalism (PSBJ™). Our vision, “Proving What’s Possible in Healthcare™,” and our values—People First!, Be Extraordinary, Work Courageously, Own It, and Win Together—shape our culture and guide our decisions.

We seek unique people who care deeply about others, thrive in evolving environments, gain satisfaction from teamwork, and are motivated by tackling complex challenges. Candidates should be courageous, action‑oriented, resilient, results‑driven, and able to share ideas confidently.

An inclusive, flexible, and fun culture with a comprehensive salary, pay transparency, benefits, and time‑off package. There are ample personal‑development and growth opportunities. If you’re looking for meaningful work, clear purpose, high standards, work/life balance, and the chance to contribute to something important, learn more at

As Office Manager, you will ensure the smooth, efficient operation of HMA’s office while providing high‑level administrative support to designated leaders.

You will manage all aspects of facilities and office operations, maintaining a Class‑A in‑office experience. Additionally, you will manage complex calendars, coordinate meeting logistics, event support, and provide administrative support including documentation, travel arrangements, expense processing, and follow‑up on action items. The role handles confidential information with discretion and models professionalism, customer service, and operational excellence.

• Investigate, track, and resolve safety and facility concerns; coordinate repairs with property management/vendors.
• Serve as SME for mail/shipping operations and optimization efforts.
• Support execution of BCDR/Emergency response plan and employee safety programs.
• Assist with planning and execution of company events hosted by Compliance/Facilities.
• Support annual SOC audit execution for internal controls assigned to Facilities.

• Anticipate scheduling conflicts and propose solutions.
• Collect and prepare briefing materials for meetings; ensure leaders are fully prepared.
• Collaborate on presentations and reports; edit and format documents.
• Monitor governance and operational deadlines; proactively ensure compliance.
• Support Record Management Program execution.
• Coordinate follow‑up on action items across departments.
• Serve as the go‑to resource for new team members joining the Compliance and Facilities team.

• AA or BA in Communications, Business Administration, Healthcare Administration (preferred).
• 3–5+ years of experience in administration support or office support roles.
• Proficiency in Microsoft Suite (Outlook, Word, Teams, SharePoint, PPT, etc.).
• Experience with mail operations and facility management best practices.
• Experience drafting and finalizing internal and external communications and creating decks.
• Proven track record managing complex calendars, coordinating travel, and handling confidential information.
• Familiarity with organizational safety protocols, record‑management programs.
• Ability to manage budgets, expense reporting and cost control.
• Experience working cross‑functionally in mid‑sized or large organizations.
• Proactive problem‑solver with strong prioritization skills.
• High emotional intelligence and cultural sensitivity.
• Able to manage up and across with professionalism and diplomacy.
• Professional demeanor and responsiveness to staff and visitors.
• Ability to adjust to changing priorities and environments.
• Physical ability to lift, push, carry and pull objects weighing more than 15 lb. regularly; frequent…