Community Relations Representative

$28.85 - $31.25 per hour | Meaningful Work Helping Seniors | Great Benefits! | Free meals! | Free onsite parking!

Era Living is seeking a full-time Community Relations Representative to become the newest member of our Community Relations team at The Gardens at Town Square Community, a beautiful retirement community in Bellevue, WA. The Community Relations team is responsible for working with potential residents and their families who are looking for a retirement community. Together, they market the community through events and community outreach, use a consultative sales process, provide strong customer service, and help facilitate smooth transitions into our community.

Join us in our mission to respect and honor older adults by enhancing the quality of their lives. We do this by providing a holistic approach to senior living, filled with passion, energy and happiness! Shifts will be scheduled Tuesday - Saturday, 09:00am - 05:30pm.

• Base pay plus generous commission structure
• Medical/vision/prescription drug plan
• Dental plan
• Life and Accidental Death & Dismemberment insurance
• Flexible Spending Accounts for health care and dependent care
• 401(k) retirement plan with generous company match (eligibility contingent on age requirement)
• Progressive vacation package starting at 7 days per year
• 8 paid holidays per year; double pay for holidays worked
• 1 hour paid sick time for every 40 hours worked
• Employee Assistance Program
• Longevity bonuses
• Employee discount programs
• Discounted ORCA commuter pass

The Community Relations Representative will help drive new sales into the community to achieve and exceed sales and occupancy goals. This includes developing and closing leads with potential residents, coordinating the move-in process, developing relationships with referral sources, and assisting with special events. This role is responsible to conduct tours for interested parties, maintain relationships with potential residents; coordinate admission process for Independent and Assisted Living residents.

• Well-developed communication, organizational and interpersonal skills
• Experience with contact database management and community outreach
• Computer literacy in Windows and Microsoft Office, required
• Ability to read, write and communicate in English
• Ability to pass DSHS background check, required

• High school or GED plus 1 year of sales experience required
• Some college-level coursework in marketing or related field, preferred
• Completion of Next Step Sales Management and/or, BILD & Co. Consulting training, preferred

If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application!

Era Living was voted “2025 Winner:
Best in the Pacific Northwest – Senior Community” by the Seattle Times.