Community Health Navigator

About the Role

Reporting to the Sr. Director, Implementation & Operations, the Community Health Navigator (CHW) will act as a trusted resource for health education, outreach, and navigation of healthcare and social services within McKesson Canada’s Trenton Distribution Centre and support INVIVA programs.

• City: Trenton, Ontario (Trenton Distribution Center) – 211 North Murray Street
• City: Mississauga, ON (INVIVA Program) – 2300 Meadowvale Blvd
• Hours/Week: 25 hours on-site (Trenton) plus 15 hours hybrid/virtual (INVIVA)
• Language: French and English fluency required.

• Provide personalized health guidance and culturally sensitive support to Distribution Center associates.
• Promote health literacy and engagement strategies.
• Maintain accurate documentation and data integrity.
• Help associates navigate healthcare systems, social services, and community resources.
• Build relationships with community organizations and participate in outreach.
• Support special projects and additional responsibilities as needed.
• Coordinate with INVIVA RNs, Program Leadership, and vendor partners to manage patient referrals, enrollment/unenrollment, and reporting.
• Ensure secure handling of patient referrals per protocol and support selection committee activities.
• Assist with reports for INVIVA RNs or Program Leadership as needed.
• Attend monthly meetings with Program Leaders to review progress.
• Maintain confidentiality, privacy, and ethical standards throughout.

• On‑site, in‑person work within a traditional distribution center environment; primarily computer-based with occasional warehouse walkthroughs.
• Occasional travel for community program collaborations, outreach, and INVIVA related activities.
• Flexible availability for multiple shifts and occasional travel.

• Minimum 3 years of relevant experience;
  High School Diploma required. CHW certification or training preferred.
• Proficiency in Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Experience in community outreach and health advocacy.
• Ability to guide and support individuals in accessing health resources.
• Problem‑solving and decision‑making skills.
• Highly organized and proactive.
• Commitment to privacy, confidentiality, and ethical standards.
• Professional communication across all organizational levels.
• Adherence to company policies and accurate metric tracking.
• Demonstrate behaviors aligned with McKesson Canada’s I²CARE & ILead principles.

Base pay range: $64,200 – $106,900.

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information.