Manager - Volunteer Resources

Job Description
Join the Harris Health System Team!

Manager - Volunteer Resources

Pay: $69,492.80 to $88,628.80/year
Job Status: Full-Time
Location: Bellaire, TX 77401
Job Reference #: 174450

• Day 1 Benefits – Available the first day of hire
• $10k student loan repayment
• Medical, Dental, and Vision insurance
• Flexible Spending Accounts (FSAs)
• Short- and Long-Term Disability insurance
• Life insurance
• 401(k) retirement plan
• Employee Assistance Program
• Subsidized parking
• Credit union
• Employee disaster relief
• Tuition Reimbursement – Available after 6 months of employment

Harris Health System is seeking a Manager of Volunteer Resources to lead and develop volunteer programs at the assigned pavilion. This role is responsible for identifying volunteer opportunities, recruiting, training, and supervising volunteers, and ensuring the integration of volunteer services to enhance patient and family engagement. The Manager will oversee Patient and Family Advisory Councils
, coordinating meetings, agendas, and events to amplify patient and family voices throughout the organization. This is an excellent opportunity for a passionate leader to make a meaningful impact by fostering volunteer engagement in healthcare services.

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by faculty, fellows, and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Both LBJ and Ben Taub Hospitals earned the ANCC Magnet Designation in 2020.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its over 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals:
Ben Taub, LBJ, and Quentin Mease.

• Provide leadership, development, and oversight of the volunteer program at the assigned pavilion.
• Identify opportunities for volunteer engagement to enhance patient and family experiences.
• Recruit, train, and supervise volunteers while ensuring efficient placement and coordination.
• Manage Patient and Family Advisory Councils
  , including scheduling meetings, setting agendas, and ensuring engagement.
• Organize volunteer-driven events and collaborate with department leaders to integrate volunteer efforts.
• Foster a culture of volunteerism that supports the Harris Health mission.

• Education: Bachelor’s Degree preferred; experience in volunteer management is required.
• Work Experience: Minimum of 3 years in volunteer services management/coordination.
• Management
  
  Experience:
  
  Minimum of 2 years of supervisory experience.
• Preferred Certification: CAVS (Certified Administrator of Volunteer Services) or CVA (Certified Volunteer Administrator) in volunteer management preferred.
• Skills: Exceptional verbal and written communication, strong public speaking ability, proficiency in MS Word, MS Excel, and PC use
  .
• Language
  
  Skills:
  
  Spanish preferred but not required.
• Work Schedule: Flexible; some evenings and weekends may be required.
• Preferred Experience: Healthcare experience strongly preferred.

Join Harris Health System and make a difference by leading and developing impactful volunteer programs that support patient care and community engagement.