Sr. Administrative Assistant

Community Health Choice, Inc. (Community)

Community is a non‑profit managed care organization licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 members with the following programs:

• Medicaid State of Texas Access Reform (STAR) program for low‑income children and pregnant women.
• Children’s Health Insurance Program (CHIP) for the children of low‑income parents, including CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR.
• Health Insurance Marketplace plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre‑existing conditions.
• Community Health Choice (HMO D‑SNP), a Medicare Advantage Dual Special Needs Plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits such as dental, vision, transportation, and more.

Improving members’ experiences is at the heart of every Community position. We strive every day to make sure our members have access to high‑quality health care they need and deserve.

Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high‑risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self‑sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

The Sr. Administrative Assistant is responsible for providing support to a Community Health Choice chief‑level role. Responsibilities include performing highly diverse and complex administrative functions, such as handling highly confidential and sensitive material, managing day‑to‑day workflow, special projects, performing research, completing documentation, writing letters, maintaining data, analyzing information, scheduling appointments and working with other departments to help execute tasks. The position serves as custodian for files, records, and correspondence and ensures files are maintained neatly with appropriate security.

• Calendar maintenance: schedule meetings, resolve scheduling conflicts, understand meeting prioritization, ensure executives have needed materials and preparations for key meetings, account for appropriate travel time, anticipate needs to reschedule, substitute attendees.
• Administrative support: answer phone, welcome guests, re‑direct requests appropriately, prioritize mail for executives, manage forms and documents that must be signed, prepare PowerPoint presentations, copies, reports, and memos.
• Travel arrangements: handle travel arrangements for executives when needed.
• Research: research materials and prepare reports on various subjects based on specific requests.
• Project/event management: coordinate all aspects of planning for key division events (leadership meetings, departmental town halls, departmental QBRs, holiday events), lead departmental projects as assigned, prepare presentations, agendas and minutes for various management and committee meetings including Board meeting materials, attend meetings to learn business needs and record minutes if requested.
• Budget & expense administration: monitor budgets for cost centres in executive’s division and administer payment for invoices.
• Organizational chart maintenance: maintain current organisational charts for all areas under executive’s responsibility, serve as point of contact for requests for updated charts.
• Timekeeping: serve as primary timekeeper for all areas under executive’s responsibility, remain up to date on changes to timekeeping expectations and Community’s timekeeping system, communicate updates to people leaders as needed.
• Contribute to achievement of departmental goals, as identified in the department’s annual business plan, including specific departmental process improvement plans.
• Other duties as assigned.

Education/Specialized Training/Licensure – High School diploma or GED required; some college or formal business school preferred.

Work Experience – Five (5) years administrative support experience supporting a senior‑level manager.

Software Proficiencies – Microsoft Office (Word, PowerPoint, Excel, Outlook);
Visio preferred.

Other – Exceptional writing, composing, correspondence, and reports skills.

Chief positions within the organization.