MSSP Care Manager

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Position Summary

Under the supervision of the MSSP Supervisor, provides community based care management, advocacy/support to delay or prevent premature institutionalization to at-risk senior citizens.

Posted:
June 10, 2025

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Position Type

Full-Time Employee

Salary Range

$26.00 - $30.00



Job Description

JOB TITLE: Care Manager

PROGRAM: MSSP

DEPARTMENT: Senior Services

STATUS: Full-Time, Non-Exempt

REPORTS TO: MSSP Supervisor

HOURS PER WEEK: 40

LOCATION: Monrovia, CA

Position Summary

Under the supervision of the MSSP Supervisor, provides community based care management, advocacy/support to delay or prevent premature institutionalization to at-risk senior citizens.

Duties And Responsibilities

The major responsibilities of this position include, but are not limited to:

• Conduct in-home comprehensive psychosocial assessments, develop individualized care plans, coordinate service authorization, and monitor progress of care plans goal.
• Carry care management caseload of approximately 50-52 clients.
• Complete home visits according to caseload schedule.
• Maintain monthly care management documentation for any activities related to client’s case.
• Ensure documentation meets program requirements.
• Conduct annual reassessments as scheduled based on client’s enrollment date.
• Collaborate and consult with the NCM in the development of the participant’s individualized care plan.
• Arrange, coordinate and verify services/interventions identified on the care plan.
• Monitor of participant’s needs and provision of services detailed in the care plan.
• Identify and develop formal and informal support systems for the participant, by providing community resources and linkages to community partners.
• Explore all resources prior to purchasing and authorizing waiver services.
• Maintain a monthly log of expenses related to the client based on services and purchases authorized.
• Related duties, as required.

• Proven competency to exercise independent and good judgment.
• Knowledge of elder and dependent adult abuse warning signs and risk factors.
• Knowledge of community resources and other social service agencies.
• Ability to relate well with care-givers and family members of clients.
• Good verbal, written communication and organizing skills, especially regarding listening and understanding client needs.
• Ability to follow policies and procedures.
• Ability to meet attendance standards.
• Ability to work well as part of a team.
• Maintain high level of confidentiality.
• Develop and maintain effective working relationships.
• Computer literate to include Microsoft Office software, specifically, Excel, Word, and Outlook.

• Bachelors of Arts/Science in Social Work, Human Services, Gerontology, Psychology or related field.
• Two (2) years direct experience in working with the elderly.

• Daily driving may be required as needed to fulfill the needs of the clients. Must provide own vehicle, valid California drivers license and proof of full insurance coverage.

• Negative tuberculosis screening
• We require the selected candidate to undergo a criminal background check using the Live Scan fingerprinting method in compliance with applicable laws and regulations
• Bilingual Spanish (fluent)

• Work in moderate noise levels and non-smoking environment
• Ability to occasionally lift and/or move up to 25 pounds independently
• Frequently involves sitting, standing, walking, squatting, bending, and climbing stairs (as needed
• Occasionally may be required to stoop, kneel, crouch, or crawl
• Must be able to speak and hear clearly to communicate effectively
• Constantly operates a computer, keyboard, and other various office machinery
• Majority of job duties are…