Case Worker CPHW

Position Summary

Provide interpretation and translation services, culturally appropriate health education and information, informal counseling and guidance on health behaviors, and advocate for individual and community health needs. This position includes Client Orientation to Comprehensive Peri‑natal Services Program (CPSP) initial assessment, trimester reassessments, postpartum assessment, interventions, and follow‑up services in:
Obstetrics, Nutrition, Health Education, Psychosocial and Individual Case Coordination.

Flexible, may require some evening and weekends

• Orient the patient to comprehensive perinatal care at entry of care and throughout the pregnancy as needed
• Complete assessments in the four components – obstetric, nutrition, health education and psychosocial using approved assessment forms
• Complete the Individualized Care Plan (ICP) with the patient following the initial assessments. Prioritize problems and actions planned to resolve them
• Provide individual Perinatal Education, counseling, referrals and instructions as appropriate to the needs and risks identified on the ICP
• Reassess in each trimester to identify changes or new developments since the previous assessment and to provide continued support for the patient’s strengths. Revise and update the ICP as needed
• Postpartum Assessment and Care Plan
• Assess the mother and infant postpartum and update the ICP. Provide appropriate interventions for the patient and her baby
• Track patient’s attendance at appointments, and identify the reason for any missed appointments
• Responsible for issuance of Presumptive Eligibility if patient is qualified for the Program.
• Maintains OB/EDC log, Newborn log and sends monthly report to Managed Care, QA Director and Clinic Supervisor.
• Ensure that appropriate copies of the prenatal record are at the hospital during the Intrapartum period (34 weeks gestational age)
• Assist the patient to obtain Medi‑Cal and explain what documents she must have to apply for Medi‑Cal.
• Inform Supervisor of any issues or problems
• Time Studies
• Maintain a positive working relationship with staff
• Other duties as designated by the Clinic Manager, Clinic Director, leading Medical Provider, or Clinical Service Director

• Microsoft Office (Word, Excel, Outlook)
• Excellent Communication Skills
• Excellent Customer Service
• Bilingual English/Spanish preferred
• Ability to work as a team player and work independently
• Reliable transportation
• Must be able to travel from facility to facility
• This position requires 10 % travel outside the local area.

• Medical Assistant Certification or higher
• High School Diploma and/or GED equivalent required.
• Certified Comprehensive Perinatal Health Worker
• At least one year of full‑time paid clinical perinatal experience and must be certified CPHW
• Participate in ongoing trainings and continued education for skills development
• Commitment to goals and philosophy of Northeast Community Clinic
• Current CPR and/or BLS Certification
• Valid State Identification

• OSHA Category 2 – Involves no regular exposure to blood, body fluids, or tissues, but may require unplanned tasks that involve exposure to blood, body fluids, or tissues.
• The work is majority of the time non‑sedentary in nature.
• The employee is regularly required to communicate, frequently required to use repetitive motions, move, remain stationary, regularly push, pull and lift up to 20 pounds and occasionally push, pull and lift up to 40 pounds.
• Must possess mobility to work in a standard office/clinic setting (in some cases both settings) and to use standard office/clinic equipment, including a computer, stamina to maintain attention to detail despite interruptions, read printed materials and use a computer, and communicate in person and over the telephone.