Poker Floorperson; BELL Gardens, CA.

Overview

Parkwest Casino is looking for an enthusiastic, motivated Poker Floorperson to provide seating and service to customers in the Poker section of Parkwest Bicycle Casino. The Poker Floorperson supervises dealer performance, protects integrity of the games, and maintains a comfortable, friendly environment by performing the duties described below. This position is the perfect opportunity for a confident, experienced individual with a strong understanding of casino floor operations.

• Generally responsible for starting games.
• Authorized to assign service personnel within the section.
• Explains seating policy and provides brief instructions to customers as needed.
• Observe and report on all aspects of games, rules, procedures and check for any irregular activities.
• Displays working knowledge of all games offered in the casino.
• Displays working knowledge of Title 31 regulations.
• Perform regular table touches, greet guests and make self-available to dealers and chip runners.
• Assist in administering promotions. Works with Dealer Coordinators to start new games.
• Display knowledge of player/guest tendencies, habits and likes.
• Anticipate the needs of players/guests; seat players at appropriate tables.
• Run checks to the Cage for players  chips.
• Bring new decks of cards to the Dealers when requested.
• Assist in taking names on the boards as needed. Keep track of players waiting for seats to open in games.
• Recommend the need for new games to another Floorperson and/or Dealer Coordinator.
• Report any irregularity or suspicious activity concerning the integrity of the game to the Casino Lead or Shift Manager.
• Stay on task—stay in the assigned area during shift, limit unnecessary non-work-related conversation, and fulfill all tasks in a timely manner.
• Perform other duties as assigned.
• Must be able to pass mandatory screening including a background check, credit, and drug test.
• Must be able to obtain and maintain a current California gambling establishment team member permit, badge or license and a California Gambling Control Commission issued Key Employee License, if necessary.
• Interacts well with guests and co-workers.
• Available for full-time work, with open availability including weekends and evenings.
• Excellent communication skills; able to interact with, understand and respond to common complaints and inquiries.
• Excellent attention to detail.
• Excellent math and problem-solving skills; able to apply concepts such as fractions, percentage ratios, and proportions to practical situations.
• Basic computer program and keyboard proficiency.
• Knowledge in the safe and appropriate use of tools and procedures related to the essential functions of the job.

Bachelor’s degree (B.A.) or an equivalent combination of education and experience.

Two to four years in a customer-service position or similar environment. At least one year experience as a Dealer and/or Assistant Floorperson preferred.

The physical and mental requirements described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations that do not present an undue hardship will be made to enable individuals with disabilities to perform the essential functions.

• Required to stand and walk short distances upwards of two or three hours at a time.
• Regularly required to see, talk and hear. Specific vision abilities include close vision, distance vision, color vision, peripheral vision and depth perception.
• Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

The work environment described here is representative of what a team member will encounter while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Team members may be exposed to smoking by customers in areas where smoking is permitted.
• The noise level in the work environment is usually moderate.

Parkwest Casino is an equal opportunity employer. All employment decisions…