Program Aide - Data Assistant

JOB TITLE:

Program Aide – Data Assistant DEPARTMENT:
Family Services STATUS:
Full Time – Non-Exempt HOURS PER WEEK: 40 SALARY RANGE: $21- $23 hourly

LOCATION:

Bell Gardens, CA POSITION SUMMARY

Under the direction of the Program Coordinator, the Program Aide
- Data Assistant is responsible for performing a variety of clerical and data management tasks in support of child abuse prevention programs under the Partnerships for Families (PFF) SPA 6 & 8 contracts. This position assists with coordinating family-centered activities designed to promote and strengthen protective factors for client families.

• Accurately enter and maintain data related to client demographics, services provided, outcomes, billing, and program reports.
• Assist in developing and maintaining effective data tracking systems with a high level of attention to detail; coordinate, track, and manage all program data.
• Maintain program files in strict compliance with confidentiality standards.
• Support supervisors with contract compliance and quality assurance activities (e.g., peer reviews, quality assurance meetings, chart audits).
• Perform general office duties such as typing, filing, answering phones, reviewing emails and correspondence, and reception tasks.
• Assist with coordinating community engagement and outreach activities.
• Organize family-centered activities to promote and strengthen protective factors.
• Attend agency, program, and collaborative meetings.
• Perform related duties as assigned.*

* Related duties as required are duties that may not be specifically listed in the class specification or position description but are within the general occupational series and responsibility level typically associated with the employee’s class of work.

• Strong interpersonal and customer service skills with professional boundaries.
• Ability to work collaboratively with supervisors, colleagues, clients, and community stakeholders.
• Excellent verbal and written communication skills, including professional language and strong spelling/grammar (Spanish proficiency highly desirable).
• Ability to work effectively with individuals from diverse cultures and underserved populations.
• Exceptional time management and organizational skills; high attention to detail and accuracy.
• Proficiency in Microsoft Office and general technology applications.
• Basic math and accounting skills.
• Ability to manage multiple tasks and projects independently with sound judgment and initiative.
• Willingness to work outside regular hours as needed (including evenings and some weekends).
• Strong problem-solving and critical thinking abilities.
• Commitment to maintaining confidentiality.
• Knowledge of Strengthening Families Protective Factors (highly desirable).
• Familiarity with the DCFS Core Practice Model (highly desirable).
• Ability to accept and apply constructive feedback.

Any combination of experience and education likely to provide the required knowledge, skills, and abilities:

• Associate degree or higher preferred; high school diploma or equivalent with extensive experience accepted.
• Two to three years of clerical experience; at least one year as an administrative assistant or office manager with responsibilities including report preparation, correspondence, spreadsheets, file maintenance, and data entry.
• Experience working with underserved and unserved populations (e.g., people of color, LGBTQ+ community, male survivors, tribal populations) highly desirable.
• Experience with community engagement and outreach strategies a plus.

• Occasional driving is required. Must provide your own vehicle, valid California Driver’s License and proof of full insurance coverage.
• Negative tuberculosis screen.
• We require the selected candidate to undergo a criminal background check using the Live Scan fingerprinting method in compliance with applicable laws and regulations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential…