Warehouse Office Administrator

To provide professional, accurate, and efficient administrative support to the Warehouse & Logistics Department, ensuring high standards of service to customers, suppliers, and internal stakeholders.
The role ensures smooth warehouse operations, strong stock control, and full compliance with customer and supplier requirements.

Warehouse Administration

• Provide comprehensive administrative support to the Warehouse team, ensuring all operational processes are followed accurately and efficiently.
• Administer booking‑in and booking‑out processes, including controlling paperwork and maintaining accurate data entry.
• Manage and action all incoming and outgoing emails related to warehouse, stock, transport, and supplier communication.
• Maintain organised and compliant filing systems for all warehouse documentation.

Stock & Inventory Control

• Ensure timely and accurate ordering and delivery of stock to meet business requirements and deadlines.
• Report low stock levels promptly to the Warehouse Supervisor.
• Investigate stock discrepancies and report findings with supporting information.
• Assist with scheduled and ad‑hoc stock‑takes as required.

Transport & Deliveries

• Manage all outbound transport labels and ensure correct documentation accompanies all shipments.
• Organise, plan, and book deliveries and collections with blue‑chip customers, suppliers, and logistics partners.
• Adhere to strict supplier manuals, compliance guidelines, booking portals, and operational procedures required by high‑profile customers and large retailers.
• Ensure all delivery bookings meet customer‑specific requirements, including time slots, labelling, ASN creation, and documentation accuracy.

Returns & Collections

• Process returns and organise collections efficiently and professionally.
• Maintain accurate logs and update relevant systems.

Service, Compliance & Safety

• Provide a polite, professional, and efficient service at all times.
• Ensure compliance with company Health & Safety standards, quality procedures, and legislative requirements.
• Take reasonable care for both personal safety and that of colleagues.
• Report any incidents, concerns, or improvement suggestions to line management promptly.

General

• Support the Warehouse Supervisor and wider Logistics team as required.
• Undertake any additional duties reasonably required to support effective warehouse operations and the smooth running of the business.

Attributes

• Accurate with strong attention to detail
• Positive and friendly disposition
• Flexible, proactive, and willing to learn
• Driven and self‑motivated
• Calm and confident under pressure
• Strong team player

Skills

• Strong time management and organisational skills
• High level of IT proficiency (Office 365 essential)
• SAP knowledge (desirable)
• Good people skills and professional telephone manner
• Ability to prioritise workloads effectively

We offer a competitive remuneration package within an international, dynamic environment.

Working hours are 8:00 AM to 4:30 PM (with 0.5h unpaid lunch) Monday – Friday; weekends as and when required.

Soudal is Europe's largest independent producer of mastics, adhesives and PU foams for both the professional and private user. With more than 4600 employees, a turnover of 1.47 billion euros and 32 production sites on 5 continents, this 100% Belgian family business, founded by Vic Swerts, has grown into a global player and expert in chemical building specialties. Driven investments in R&D, a longstanding vision of innovation as well as adaptations to local market needs laid the foundation for outstanding performance.

Would you like to be part of our passionate team with short communication lines, a no‑nonsense mentality and numerous opportunities to grow? Quickly apply for the job of your dreams!