Freight Forwarding Specialist

Job Description: A freight forwarding specialist is an individual who is specifically involved with logistics and transportation of goods.

Empire Trading Logistics, a leading provider of comprehensive logistics solutions in Belgium, is seeking a dynamic Freight Forwarding Specialist to join our team. Known for our commitment to delivering exceptional service, we specialize in a wide range of logistics services, including freight forwarding, customs clearance, and warehousing. As a Freight Forwarding Specialist, you will play a key role in managing and coordinating the international and domestic transportation of goods, ensuring compliance with customs regulations, and maintaining high levels of customer satisfaction.

• Arrange and manage international and domestic shipments by sea, air, and road.
• Schedule pick-ups and deliveries, ensuring timely and efficient transportation.
• Prepare and process shipping documentation, including bills of lading, invoices, packing lists, and certificates of origin.
• Ensure compliance with international trade regulations and customs requirements.
• Manage and oversee the accurate filing of import/export documentation.
• Inform customers about shipment status and answer shipments-related questions.
• Identify any issues or discrepancies regarding shipments and resolve them.
• Identify and address issues such as delays, damages, or customs holds.
• Generate reports on shipment activities, costs, and performance metrics.
• Analyze logistics processes to identify areas for improvement and cost reduction.
• Negotiate rates and contracts with carriers and freight forwarders.

Bachelor’s degree, Supply Chain Management, or a related field.

Experience:

• Minimum of 2 years of experience in freight forwarding, logistics, or supply chain management.
• Proven experience with international shipping and customs regulations.

• Strong understanding of logistics and supply chain processes.
• Excellent organizational and multitasking abilities.
• Proficiency in freight forwarding software and MS Office Suite.
• Exceptional communication and customer service skills.
• Problem-solving skills and the ability to work under pressure.
• Fluent in English. Additional languages French and Dutch are a plus.
• In-depth knowledge of international trade regulations, incoterms, and customs procedures.
• Familiarity with different modes of transportation and their documentation requirements.

• Salary:
  Competitive base salary commensurate with experience.
• Bonus:
  Performance-based bonus structure, which can exceed the base salary. This bonus is designed to reward exceptional performance and contributions to the company's success.
• Benefits:
  Comprehensive benefits package including health insurance, retirement plans, and paid time off.