Fullstack Software Engineer; x​/f​/m - Claims Management

You. Better. With Alan.

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities.

We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members.

• Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else.

• Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.

• Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously.

• Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.

You would join the team called “Claims Management”, in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada.

Our mission is to refund each member as fast as we can and the right amount, while being cost-effective for Alan.

We have internalized all the critical parts to handle health claims, which makes this product division a technical, deep, and exciting place to work.

Claims Management contains several product crews, notably:

• Document processing
  : 2M documents received every year. We automatically parse a good portion of them with LLMs but we want to go further.

• Claims experience
  :
  Building the most memorable and straightforward experience for our members to understand their guarantees and get a claim refunded. Across 4 different countries, mobile and desktop.

• Payments
  :
  Building a payment infra & source ingestion system to make sure our members get refunded super fast or better, they don’t need to advance the money.

• Fraud fighting
  : 4M€ saved in 2024 with an internal stack combining Machine learning scoring, anomaly detections, and manual investigations

We are looking for engineers with 3+ years of experience who get excited about building complex systems that need to work perfectly 24/7 every day of the year despite being on a high-growth trajectory.

We value:

• Passionate about creating delightful products with exceptional user experiences, you understand what it takes to build delightful user experiences at scale.

• Good experience building and shipping web applications

• You're genuinely interested in the business side - understanding conversion funnels, marketing metrics, and what drives growth

• Clear progression in your career - increasing responsibility, scope, and impact over time.

• Open to working with Type Script and Python in a cross-platform environment, familiar with modern web technologies, and proficient in Object-Oriented Programming (Python, Java, Swift, Kotlin, or C#).

• Self-starting and entrepreneurial.

• Humble and still willing to grow (no matter your seniority!).

• Collaborative, enthusiastic about teamwork, learning, and teaching.

• English working proficiency

Mission Alignment:

• Healthcare technology excites you

• Leveraging AI to redefine our roles and unlock scalability

In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!

Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.

We move fast, with a lot of ownership, and are proud to tackle big problems!

Our process is very simple: those who make product decisions are the same ones who build them.

Our stack is React, Python/Flask, Postgre

SQL in a monorepo. We deploy daily and believe in distributed ownership - you build it,…