Account Manager B2B m​/f​/x

The energy market is undergoing profound change.

Belgium is a key market for Total Energies and Integrated Power BtoC and BtoB activities are flagships of the company's ambitions in the integration of low‑carbon value chain and strategy to achieve Net Zero emission by 2050.

The Belgian energy market is a very mature and competitive market, with the highest churn level of all European markets:

• complexity and diversity of supply offers, mainly price driven in a commodity market
• strong competition with a multitude of players, profitability under high pressure
• rapid technological and digital evolution, including smart metering roll out, energy sharing, flexibility
• multiple and evolving regulatory contexts (3 regions and 1 federal level), with a trend of increasing differences between the 3 regional markets
• multilingual market (FR, NL, DE, EN)

Integrated Power Belgium is also an innovation laboratory for European projects, through diversification and packaging of integrated offers.

The ambition of Integrated Power Belgium is to accompany each client on their personal path to decarbonization via tailored bundled solutions across solar, electric mobility and energy at the office, while acting as a privileged one stop shop partner. Digital experience with a human personal point of contact are the core of the interactions.

The Account Manager Housing is in charge of securing and developing the portfolio of housing customers for power & gas supply in Wallonia & Flanders & Brussels (federal area)..

Target clients are Housing working with Building Manager from Gas > 100MWh and Power > 100 MWh without upper limit.

He/she will work closely in a team of 6 sales people consisting in 4 Key Account Managers (I/C & Public) and 2 experts (Key) Account Managers for the housing sector. Head office of Total Energies Power & Gas is located in Liège, with an office also in Brussels.

He/she improves the path to decarbonization of customers via tailored bundled solutions across energy supply, solar and electric mobility and inclosely collaborate with Legal, Sales Operations, Ops&Care and Energy Management teams to secure volumes and margin in delivery and in accordance of the code of conduct

The scope of activities:

• Achieves his/her portfolio growth (volumes and margins) in Wallonia, Flanders and Brussels through retention of existing client portfolio and prospection inbound and outbound for Syndics prospects;
• Initiates and organizes outbound prospection on New Business, gain new business for this specific segment, build own network and make necessary contacts by active prospecting, developing a syndics portfolio in Flanders is the main challenge;
• Frequently visits customers and prospects on a "not seen, not sold" basis, keeping in mind Safety when travelling: no phone in the car, regular stops, safety belt;
• Develops and maintains excellent relationships with consultants, an important source of new business inbound leads and information;
• Organizes regularly meeting by consultants in order to present our new products, the changes within our organization, ...
• Accompanies B2B clients on their personal path to decarbonization and, with the existing products in close relationship with product management & dedicated sales, promote renewable energies, solar installations as well as solutions to ease electric mobility product diversification (cross-selling);
• Participates to cross-selling with other sales departments of the Company, especially Total Energies Charging Solutions and Marketing & Sales teams;
• Adapts to the increasing complexity in the energy market and develops, with the support of the Sales Manager and other stakeholders, a perfect knowledge of the product range and pricing mechanisms;
• Communicates and exchanges feedback from customers and consultants on our offers and our competitiveness and thus contributes to the design/adaptation of (new) commercial offers adapted to the needs of the Housing customers and teams;
• Prepares and presents complex offers to the Corporate Bid Tender Committee;
• Manage the correct onboarding of the contract in project mode in collaboration with the internal Contract Handling, Care, Sales Ops, Legal&Pricing…