Sales Assistant

Paticeo Belgium is part of Paticeo, a European food manufacturing group specialized in baked goods. Our company produces muffins and bagels, and we export them worldwide. Our clients include retailers, food service operators, …

Belgian company founded in 1995, and subsidiary of Groupe Roullier since 2020, Paticeo Belgium is nowadays one of the leading companies in the production of American inspired bakery products.

• Sales:
  • Be the guarantor of customer satisfaction regarding the management of their administrative requests. Ensure timely and accurate replies.
  • Coordinate product launches with the client and monitor the retro planning of those launches to alert colleagues if delays.
  • Organize samples expedition.
  • Organize client visits (transfers, samples, meals, internal communication, etc.).
  • Carry out administrative export procedures.
  • Answer pricing disputes, complaints and customer penalties in collaboration with other company departments.
• Communication:
  • Internal communication of customers and sales department needs, feedback of information to the sales department.
  • Transmit information received from customers or sales representatives to internal services (promotion, new price, archiving contracts, etc.).
  • Feed information from internal services (Production, R&D, etc.) to the customer and/or sales representatives.
  • Administrative communication with Awex, follow‑up on incentives files.
• Support your colleagues:
  • Sales, e.g., prepare commercial offers.
  • Accounting, e.g., make follow‑ups to ensure customers pay on time.
  • Sales Administration in certain one‑off tasks, e.g., logistics benchmark.
  • …

Profil :

• You have a bachelor’s (or Master) degree or significant experience as sales assistant.
• You have good communication skills, and are fluent in written and spoken French/English (Other languages are a plus).
• You have good interpersonal skills, are responsive and rigorous.
• You are hands‑on, curious and highly motivated to learn.
• You are down to earth and value a good team spirit.
• You are proficient in IT.