QC Manager

As our QC Manager, your mission will be to ensure excellence in quality management with precision, coordination, and technical expertise. You shall safeguard product integrity, drives continuous improvement, and builds strong partnerships across internal teams, suppliers, and customers.

• Quality Planning & Systems
  • Establish and implement comprehensive Quality Control Plans that define inspection points, acceptance criteria, and monitoring methods.
  • Provide and maintain analytical tools such as quality control charts, Statistical Process Control (SPC), CpK analysis, and other statistical methods to monitor and improve process capability.
  • Develop and maintain a quality manual, documenting all critical processes and standards.
• Daily Oversight & Measurement
  • Conduct on-site QC activities and collaborate with production teams to ensure consistent product quality.
  • Set up calibration plans and manage calibration of measuring equipment.
  • Define, measure, and report quality-related KPIs to senior management.
• Product Release & Risk Management
  • Establish systems for initial checking and quality release based on FMEA analysis results.
  • Lead risk assessments and ensure preventive measures are embedded into relevant processes.
• Audit internal processes regularly, enforce improvement plans, and eliminate deficiencies.
• Lead FMEA-based risk analyses and continuous improvement initiatives.
• Direct Team Development
  • Lead, train, and coach the Quality Engineer, Lab Testers, and QC Inspectors, ensuring they have the technical expertise, analytical skills, and problem-solving mindset required to uphold high standards.
  • Provide ongoing mentoring and performance feedback to strengthen individual capabilities and foster a culture of accountability and excellence.
• Cross-Functional Training & Awareness
  • Design and deliver training programs for other departments (e.g., Production, Supply Chain, etc) to raise quality awareness and embed a “quality-first” mindset across the organization.
  • Enhance the ability of related teams to apply quality tools such as SPC, CpK, and control charts. Provide training and guidance to empower them to monitor and improve their own processes.
  • Act as a coach and facilitator for multidisciplinary teams during FMEA risk analyses and continuous improvement initiatives.
• Leadership by Example
  • Inspire the team by modeling proactive problem-solving, transparent communication, and customer-centric thinking.
  • Build a collaborative environment where quality is seen not as a department function but as a shared organizational responsibility.
• Compliance & Alignment
  • Ensure compliance with safety, health, and environmental legislation in collaboration with the SHE Manager.
  • Coordinate with Belgium QC to unify systems and policies across regions, ensuring consistency and standardization.
• Customer Partnership & Communication
  • Collaborate closely with the Sales Manager, ensuring customer requirements are clearly communicated and embedded across the organization.
  • Support the Sales team during customer interactions by providing technical insights, quality data, and assurance of compliance with standards.
  • Manage customer audits, resolve deficiencies, and ensure compliance with audit requirements.
• Customer Complaints & Corrective Actions
  • Act as the primary owner of customer complaints, ensuring timely investigation, root cause analysis, and corrective actions.
  • Lead and coordinate cross-functional teams to resolve issues, prevent recurrence, and restore customer confidence.
  • Provide timely and transparent communication/feedback to customers on complaint status and resolution progress.
• Supplier Quality Control
  • Implement quality control measures at external suppliers to assure consistent product standards.
  • Support QC Inspectors working with suppliers by equipping them with tools, methods, and guidance to ensure supplier compliance and consistency.

• You have a Bachelor or Master degree in Engineering, Quality Management, Industrial Management, or related fields.
• You have Minimum 7–10 years of experience in quality management, with at least 3–5 years in a leadership role.
• It is highly desirable if you have…