Customer Services Manager: Lead, Optimize & Drive KPIs
Job in
Town of Belgium, Belgium, Ozaukee County, Wisconsin, 53004, USA
Listed on 2026-01-22
Listing for:
OMP Belgium
Full Time
position Listed on 2026-01-22
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A global technology firm is seeking a Customer Services Manager to lead a team of consultants. This role involves designing help desk procedures, managing team resources, and ensuring exceptional service levels. The ideal candidate should have strong team management experience, excellent communication skills, and the ability to analyze customer service KPIs. Join us to enhance customer experience and drive service improvements.
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