Customer Service Professional

Location: Town of Belgium

Customer Service Professional page is loaded## Customer Service Professional remote type:
Hybrid locations:
Boulevard de lEurope 121 Biergestime type:
Full time posted on:
Posted 3 Days Agojob requisition :
R1069795

Where there is light, there is life. This philosophy is at the heart of what we do, linking natural resources with human needs. As "daylight engineers," we are committed to achieving our goal of constantly giving the world new possibilities of bringing daylight and fresh air into the homes and lives of people.  Our culture reflects our values and way of working and we strive to let them shine through everything we do.

Whether pursuing a career in sales, marketing, distribution, manufacturing or support operations, we believe in working as a unified team to bring light to life.

VELUX Commercial is a new division in the VELUX Group established in 2019 and comprises the former JET, Vitral and VELUX Modular Skylights organisations. Today, VELUX Commercial operates as one company with more than 1100 people in 13 countries and offers to support building professionals throughout the entire process from specification to delivery and maintenance of daylight and ventilation solutions for industrial, commercial and public buildings.

We are a fast-growing division with an informal tone, entrepreneurial spirit and a short route from idea to execution. This position is an excellent opportunity for anyone wanting to join a company with plenty of room to make a real impact and to grow personally and professionally.
** Your challenges
** As a Customer Service Professional, you will join our ambitious and dedicated Sales Operations Team. Together with your colleagues you will be responsible for devising and developing offers which will lead to sustainable daylight and ventilation solutions for our customers. In this role, you will report to the Sales Operations Manager for Belgium, and you will be based at our office in Wavre.

Your primary tasks include:
* Advising (potential) customers about our product range and ensure that these customers are provided the right product solution and associated technical information
* Devising and developing offers
* Handling orders that come in through the dealers – you will guide the process from order to delivery
** Your qualifications
** You work effectively both on your own and with colleagues to achieve company targets and goals. You see opportunities and solutions where others may see problems. You are change-oriented and see the benefit in doing things differently to achieve  addition, we expect that you:
* Have a bachelor’s degree and at least two years of experience in a Back Office role
* Are customer- and result-oriented – you build and maintain long-term partnerships
* You are accurate and you work in a structured manner
* Have the ability to work with predefined objectives and measures ensuring accountability and meeting goals
* Are familiar with Microsoft Office and have experience with CRM systems
* Are bilingual French and Dutch and you master the English language
* Have an affinity for technical products, a technical bachelor’s degree is a pre
** Your opportunities
** As VELUX Commercial is growing and going places, so will you. We invite you to grow in our strong learning culture, where our ambitions will become your challenges. We strongly believe in empowering our people and we support this with a wide scope of action and continuous employee development.

At VELUX Commercial, you can have a challenging and exciting job while making use of flexible work arrangements. We work as a team with a flat hierarchy to achieve our ambitious goals. Mutual respect, social responsibility and customer centricity are just some of our essential values.

As Customer Service Professional, you are offered a competitive salary, a performance-related bonus, a company pension scheme and a generous annual leave entitlement. You will also get a company laptop and mobile phone.
** Application and contact
** If you would like to know more about this opportunity, please feel free to contact Harriët Slabbekoorn, Sales Operations Manager, on  are looking forward to receiving your application no later…