IT​/OT Infrastructure Architecture Engineer

Job Description

As an IT/OT Infrastructure Architecture Engineer, you will play a critical role in ensuring the stability, security, and performance of our manufacturing shop‑floor IT/OT environment. Based in Lessines, you will support day‑to‑day operations while translating enterprise architecture standards into robust, compliant local solutions, maintaining continuity of production systems and enabling our digitalization and operational excellence strategy.

• Provide advanced technical support for shop‑floor and end‑user systems (PCs, servers, networks, Windows, O365, ERP/MES integrations, peripherals).
• Troubleshoot and resolve complex incidents in collaboration with internal teams, vendors, and site subject‑matter experts.
• Partner with enterprise and solution architects to implement global architecture standards and target designs at site level, providing operational feedback to improve them.
• Lead or contribute to small and medium IT/OT projects and continuous‑improvement initiatives (stability, performance, lifecycle, patching, network segmentation).
• Plan for, respond to, and recover from service outages, ensuring minimal impact to manufacturing operations.
• Maintain accurate technical documentation, knowledge articles, and configuration data.
• Coach junior colleagues and promote best practices, knowledge sharing, and operational discipline.
• Ensure compliance with GxP, data integrity, cybersecurity, and EHS requirements in a regulated manufacturing environment.

• Bachelor’s degree in Information Technology, Computer Science, Engineering (IT, Industrial, Manufacturing, Automation, or related field).
• Solid hands‑on experience in IT/OT or infrastructure support within a manufacturing or similarly critical environment.
• Strong knowledge of Windows 10/11, Microsoft 365, endpoint hardware, and basic networking (DHCP, DNS, VLANs).
• Experience with Active Directory, endpoint management, backup solution issue‑tracking tools, and shop‑floor user support.
• Power Shell or automation exposure, ITIL knowledge, basic security/network tooling, and experience with validated (GxP) systems.
• Experience working with or following enterprise architecture standards and governance.
• Clear communicator with strong documentation discipline, a learning mindset, and the ability to navigate ambiguity.
• Proven ability to analyze complex problems, coordinate multiple stakeholders, and deliver sustainable solutions.

We want our employees to succeed in everything they do – at work, at home, and in the community. This is why we offer world‑class benefits and access to resources that can support people.

Our sector and the needs of our patients are constantly changing, which is why we emphasize continuous training. We actively support and invest in the development of our employees through a 50/40/10 training model.

We offer a comprehensive benefits package, prioritizing wellbeing, career growth, and work‑life balance:

• Generous Time Off: 20 days of paid vacation in accordance with Belgian legislation and 12 Working Time Recovery days with additional days granted based on seniority and age.
• Health & Wellbeing:
  Comprehensive health and hospitalization insurance, annual check‑ups starting at age 45, and support for preventive healthcare.
• Family Support:
  Paid leave for maternity, paternity, and adoption, along with dedicated spaces for nursing mothers.
• Career Development:
  Access to a Learning Catalog, language courses, and opportunities for internal and international mobility.
• Transportation & Eco‑Benefits:
  Contributions for public transport, incentives for cycling, and on‑site charging stations for electric vehicles.
• Additional Perks:
  Meal vouchers, eco‑cheques, a flex plan, a 13th‑month salary, and pension support.

Fluent English, French a plus.

BEL - Lessines