Technical Service & Product Manager Equine

Technical Service & Product Manager Equine

WHO ARE WE?

ROPU MIDI is a Regional Operating Unit that covers all local Human Pharma and Animal Health Operating Units across Belgium, Denmark, Norway, Finland, Greece, Portugal, Sweden, and The Netherlands. MIDI has a multicultural and diverse work environment. More than 1.800 employees are striving to work together to improve lives for patients and animals in our region.

THE OPPORTUNITY

The Technical Service & Product Manager – Equine is responsible for providing scientific, technical, and strategic guidance to support the successful application, positioning, and lifecycle management of our Equine product portfolio in Belgium. In this hybrid role, you will combine veterinary expertise with product and brand management to ensure the successful launch, positioning and lifecycle management of our portfolio.

You will support both internal teams (marketing, sales, regulatory) and external stakeholders (veterinarians, KOLs) by delivering high‑quality technical guidance that drives customer excellence, informed decision‑making, and impactful product use in the market.

Approximately 70% of the role focuses on Technical Service, while 30% is dedicated to Product & Brand Management.

This position is based in Brussels and reporting to the BU Head of Companion Animals, it is a customer‑facing role in which you will spend about half of your time in the field. Occasional travel within Belgium, and at times to Luxembourg will be required.

This is a fantastic opportunity for an experienced professional who wants to be part of a truly innovative and revolutionary team! Join us if you want to make the difference.

YOUR KEY RESPONSIBILITIES

Technical Service (≈70%)

• Strengthen the technical and scientific positioning of the Equine portfolio through expert support and education.
• Provide high-quality, evidence-based guidance to veterinarians, distributors, internal teams, and other stakeholders.
• Engage with KOLs and key partners to build strong, trust‑based relationships and ensure best‑practice product usage.
• Support field teams with case discussions, training, product troubleshooting, and technical presentations.
• Ensure all activities comply with legal, ethical, and regulatory standards.
• Ensure accurate and timely investigation of all suspected adverse events
• Manage customer inquiries and provide high‑quality technical responses

Product & Brand Management (≈30%)

• Contribute to strategy development through insights from the field, scientific literature, and customer interactions.
• Contribute to the strategic development, positioning, and lifecycle management of the Equine product portfolio.
• Collaborate closely with Marketing and Sales to develop impactful campaigns, messages, and materials.
• Support launch readiness, product performance monitoring, and competitive landscape assessments.
• Help ensure seamless execution of cross‑functional plans that drive sustainable growth.

WHAT YOU SHOULD BRING TO THE TEAM

• Veterinary Master’s degree (e.g. MBA MSc).
• Minimum 3 years of experience in the animal health industry. Experience as veterinary practitioner in the Equine field is required.
• Strong technical expertise in Equine health
• Customer‑focused mindset with strong technical credibility.
• Strong planning, prioritization, and problem‑solving abilities.
• Interest and/or work experience in product marketing and/or field sales is a nice‑to‑have, not a must.
• Excellent communication skills, with the ability to translate scientific concepts into practical guidance
• Ability to translate scientific knowledge into practical, business relevant insights.
• Proactive, collaborative, and passionate about delivering customer and business impact.
• Excellent proficiency of Dutch, French & English
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WHAT WILL YOU GET IN RETURN?

Next to the opportunity to develop and challenge yourself while learning from a fast‑paced environment:

• Work in a wellbeing‑oriented organization (Premium access to Headspace and ongoing support and initiatives related to ways of working to help our employees to stay healthy and constantly improve the physical, emotional, mental, and spiritual well‑being)
• Good balance between work and free time (flexible working…