Account Manager Belgium France

What You’ll Do

• Build and maintain strong relationships with festivals, promoters, venues, and ticketing partners in Belgium and France.
• Lead regular partner check‑ins, performance updates, and strategic conversations.
• Support new partners with onboarding and help them get the most out of our tools (including Secure Swap).
• Ensure partner events run smoothly across the platform, stepping in proactively when needed.
• Work closely with Marketing, Product, Engineering, and Customer Experience to solve challenges and unlock opportunities.
• Identify growth possibilities, such as new partnerships, markets, and event segments.
• Represent Ticket Swap at industry events, conferences, and festival sites when relevant.
• Track partner performance, prepare clear insights, and share learnings with the Partnerships team.
• Advocate for the needs of Belgium and France internally to help shape our roadmap and market approach.

• 3+ years of experience in account management or partnerships, ideally within live events, ticketing, entertainment, or tech.
• Strong relationship‑builder, you create trust through clarity, empathy, and consistency.
• Familiarity with CRM tools or account management workflows.
• Comfortable working across two markets with different dynamics and cultures.
• Proactive, organized, and able to manage multiple partnerships at once.
• Comfortable representing a brand at meetings, events, and conferences.
• Fluent French, Dutch and English, both written and spoken.
• You enjoy solving problems and bringing calm, structure, and clarity to fast‑moving situations.
• You care deeply about delivering value, not just hitting numbers.
• You’re available for 40 hours a week and located in or willing to relocate to Belgium or The Netherlands.
• You’re comfortable with occasional travel across Belgium and France for partners and events.

• Join a mission‑driven team working to make live events safer and fairer for millions of fans.
• Work closely with passionate, international colleagues who love music and culture.
• Real ownership: you’ll shape two growing markets with high visibility and impact.
• A supportive, flexible, and collaborative environment where good ideas can move fast.

Ready to make a real impact on the event scene in Belgium and France? Click the button below and we’ll get back to you as soon as possible! 💥

Proactive acquisition from 3rd parties is not appreciated.

Mid‑Senior level

Full‑time

Sales and Business Development

Events Services

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