More jobs:
ZIM Benelux – Inside Sales Belgium
Job in
Town of Belgium, Belgium, Ozaukee County, Wisconsin, 53004, USA
Listed on 2026-01-22
Listing for:
Vereniging van Rotterdamse Cargadoors
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep, Account Manager -
Sales
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
VACATURE | 6 DECEMBER 2024
DESCRIPTION
- Create/Update agreements and tenders in the respective system and communicate them to affected parties
- Forward client complaints/corrector and follow-up the resolution
- Create /Maintain good customer relationships
- Solve ad-hoc problems/transfer service issues to relevant departments
- Forward Telephone and email inquiries in standard subjects to customer info center or other departments in ZIM
- Monitor customer performance
- Comply with tracking and reporting requirements
- Update account plans/profiles according to A/O input
- Act as right hand of the account owner
- Gather and share market information
- Follow up on customer meetings/visits
- Act as internal point of contact for customers
- Analyze potential new customers information
- Maintain daily contact with Trade Management
- Quotation process knowledge
- Relationship management
- Organizational skills and attention to details
- Problem solving
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