Software Engineer, Full Stack Developer

Overview

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network.

And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve:
Brands and retailers struggle to make real connections with consumers. It s a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn t attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official:
Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK.

Manage Content is one of the most important strategic areas within Bazaarvoice (BV). Managing content is a complex engineering task due to the scale and the complexity of having to understand & interact with almost all the systems and data within our ecosystem. At this point, we are now looking for a Staff Software Engineer to join the team. With ~2 billion products and ~800 million pieces of user generated content to manage, this is one of BV’s most influential and customer impacting areas.

Key work streams within Manage Content include;
Rating and Reviews, Questions and Answers and ‘Connections’.

• Partnership:
  Interacting with clients, product managers, product design and leadership to fully understand and break down the problem through discovery and solutioning
• Architecting and over-seeing solutions
• Leading and contributing to application design
• End-to-end involvement in software delivery
• Technical ownership of product and its technical direction
• Driving, evangelising and implementing best practices
• Wider prioritisation of the team’s roles and responsibilities
• Working with team around refinement of work and understanding of the approach
• Demonstrating initiative around technical proposals and solutions
• Broader team health: coaching and mentoring other team members both technically and professionally
• Substantial cloud environment experience and knowledge of the latest architecture patterns including microservices, serverless, streaming, CI/CD, data management, security and observability

• Build great customer relationships by listening and empathizing with our customers and using creative thinking practices and processes to provide them with the solutions they really need.
• Provide technical and business leadership and drive innovation across portfolios to rapidly and effectively deliver great software that adds real value to our customers.
• Continuously develop your own expertise. Share knowledge and expertise across the wider organization or beyond through networks, events and communities of practice.
• You will remain "hands on" technically, balancing that with providing strategic direction to the business with the end goal of creating a cohesive vision of usable products.
• Have a comprehensive understanding of how the products you work on fit into the larger business market and organization, and use this to make technical decisions on the project.
• Have ownership of the architecture and design on one or more products.
• Review and provide input to architectural designs to drive value for our customers. Identify opportunities where the team can innovate and add value for our customers.
• Provide technical expertise across portfolios. Identify and resolve technical issues when required. Collaborate with the…