Advice Service Lead; Project

As Advice Service Lead (HOME Project), you will play a central role in developing and delivering innovative, bespoke housing advice services for communities whose needs are not always met by traditional provision. Reporting to the Head of Services, you will lead the service using an agile, responsive approach, ensuring it evolves through learning and operational insight.

Working closely with participation colleagues, you will integrate high-quality advice, lived-experience participation, and strategic service development into a cohesive model. A key focus will be embedding peer advice and ensuring services are designed and delivered with, not for, the communities we support.

You will bring:

• good standard of educational attainment (including 5 GCSEs grades A*-C or equivalent) or similar demonstrated level of ability
• accredited qualification in housing, law or other social welfare area
• knowledge of housing legislation, policy and practice in Northern Ireland
• at least two years full-time, or equivalent part-time, experience working in an advice or development capacity with communities most vulnerable to social injustice
• at least 12 months full time (or equivalent part time) experience providing advocacy and representation, in the context of handling a challenging caseload, i.e. beyond advice only, signposting, referrals
• at least two years full-time, or equivalent part-time, experience in supporting people directly affected by an issue (peers or experts by experience) in a programme or service

The closing date for this post is midday on 16 March 2026.

Email completed application and equal opportunities monitoring forms to recr by the closing date. Late applications will not be accepted.