Shop Supervisor

Join Our Team as a Shop Supervisor at Northern Ireland Hospice. We’re looking for a One Day Per Week Shop Supervisor to join our team at our Holywood Road shop. This is an opportunity to combine your retail skills with a role that makes a real difference in your community.

• Maintain high standards of cleanliness throughout the shop, including sales floor, stock processing area, offices, and communal spaces.
• Deliver exceptional customer service to all stakeholders.
• Foster a collaborative and supportive environment, working seamlessly with staff, volunteers, and donors.
• Promote a positive and teamwork-oriented culture within the Retail Department.
• Be flexible to assist in neighbouring Hospice shops as required (traveling costs covered).
• Ensure adherence to opening/closing routines and agreed-upon operating hours.
• Comply with all NI Hospice policies and procedures.
• Actively contribute to the planning and execution of special events and promotions to leverage local opportunities.
• Continuously engage in personal training and development through daily management communication and annual reviews.
• Support Northern Ireland Hospice activities within the area when appropriate.

• Retail experience to include stock control, rotation, and merchandising.
• Have good numeracy, literacy, and basic IT skills.

For further details, kindly review the Job Description and Specification. If you have any queries, please contact the People & Organisational Development Team at  The Final date to receive applications is 10 February 2026  recommend submitting applications at least 15 minutes prior to ensure smooth processing. All correspondence will be sent to the email address provided on your application form. Check your junk/spam folder as emails may occasionally be filtered there due to personal email security settings.

Any communication will originate from an address ending in . We are an equal opportunities employer.