Service Advisor

Join to apply for the Service Advisor role at Charles Hurst Group Ltd
.

About us
:
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Hours
:
Monday–Thursday 8:00‑5:00, Friday 8:00‑4:00, Saturday 8:00‑12:00 (on a rota basis).

Salary
: £29,000 basic salary (OTE up to £35,000).

As a wholesale tyres service advisor, you will be selling tires in large quantities to businesses such as garages, car dealerships, and other retailers. Your role involves building relationships with business clients, understanding their needs for different types of vehicles, managing inventory, organising deliveries, administering inventory, and providing expert advice on brands and performance to help businesses make profitable purchasing decisions.

You will also work alongside our retail side of the business to ensure customer satisfaction. There is potential to learn and evolve into purchasing tyre stock from our wholesale suppliers.

We seek an energetic, enthusiastic individual with a genuine passion for delivering great customer service. Strong communication skills and the ability to build rapport quickly are essential. Experience in the automotive industry or in other customer‑facing sectors such as retail or banking is desirable but not mandatory. Positive attitude and desire to help people are the key attributes. Experience using Kerridge / ADP or similar dealer systems would be an advantage but is not required.

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

• MyView Pay Now – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note all offers of employment are made subject to a 6‑month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data, including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it, are set out in our privacy notice. It also includes information about your individual privacy rights.

Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.