Store Colleague

Overview

Join to apply for the Store Colleague role at JD Sports Fashion

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

• Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
• Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
• Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
• Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
• Process sales transactions, including cash handling and card payments accurately.
• Upsell and cross-sell products to maximise sales opportunities.
• Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
• Address and resolve customer queries in a professional manner.
• Collaborate with team members to achieve store targets.

• Contribute to achieving or exceeding the store’s monthly sales target.
• Drive all additional KPIs including Units, Conversion, ATV, UPT.
• Achieve upselling or cross-selling targets.
• Maintain a high Net Promoter Score.
• Ensure all stock on the shop floor is fully replenished.

• A positive attitude towards a fast-paced, customer-focused retail environment.
• An ability to view challenges as opportunities to develop yourself and your career.
• Confident interpersonal and communication skills with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.

• Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
• Exclusive deals and discounts from partner businesses via our benefits platform
• Access to counselling services, digital health and well-being advice
• Health cash plans
• Internal development courses and opportunities to gain qualifications (England Only)
• Discounted Gym memberships at JD Gyms
• Access to colleague networks and initiatives that drive positive change
• Opportunities to volunteer and contribute to JD Foundation
• Incremental Holiday Allowance

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Retail

Thank you for your time