Waiting Staff Robinsons Bar

Responsibilities

• To provide a high standard of customer service in the serving of food and drink
• To set up the bar counter and the food service area in the appropriate manner as per Company procedures
• To meet and greet customers, take food and drink orders and liaise with all relevant personnel in ensuring the delivery of these orders to the customer
• To anticipate the needs of the customer and to ensure that the customer receives excellent customer service at all times
• To ensure that the food service and bar service areas meets the Company standard regarding cleanliness, health and safety
• To calculate the bills correctly and accept and verify various methods of payment
• To refill bar stock levels and ensure efficient bar stock including stock rotation
• To carry out end of shift duties according to Company procedures
• To carry out toilet checks on a regular basis
• To ensure that a high standard of personal hygiene and appearance is maintained at all times
• Any other duties relevant and related to the post

• Educated to secondary level standard

• A minimum of 6 months previous bar service experience is essential
• A minimum of 6 months previous food service experience is desirable
• A working knowledge of Micros is desirable
• The ideal candidate will be a team player, customer focused and enthusiastic, with the desire to ensure that our customers receive excellent service
• With excellent communication skills, the ideal candidate will be able to approach their work in a methodical and logical manner

• Customers
• Other staff in the premises

• Flexible regarding hours of work
• Opportunity to work towards an NVQ Level 2 in Food & Beverage Service

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