Warehouse Supervisor

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We`re proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like Super Valu, Centra, Mace, Frank and Honest, and Musgrave Market Place. By supporting thousands of retail and food service family businesses, we make a positive impact on the communities they serve.

We`re committed to becoming the most trusted and sustainable business in Ireland, and we`re looking for dynamic, forward-thinking individuals to join us on this journey.

As we continue our journey toward becoming Ireland’s most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as Warehouse Supervisor in Drinks Inc.

Please note this role will be 40.75 hours per week.

The shift pattern will rotate weekly between:

• Early shift
• Mid Shift
• Back Shift

• Organise, plan, and manage the day-to-day warehouse operation effectively in line with daily and weekly planner, ensuring all targets are met.
• Assist by managing daily budgetary requirements around KPI reporting for colleagues & operational support.
• Collaborate with all other departments to ensure all targets are achieved.
• Work closely with stock & admin team to help manage customers and suppliers.
• Provide strong communication with all elements of the supply chain both internal and external answering emails and Teams calls and meetings when required.
• Support the wider warehouse operation when necessary.
• Manage and conduct work activities in such a way as to ensure the safety, health, and welfare at work of all employees.
• Ensuring excellent levels of service and quality to customers.
• Monitoring and investigation of claims and implementation of appropriate plans to reduce instances of customer complaints and claims, management of accuracy and performance levels.
• Ensuring service continuity at peak seasonal times

• Ensure the safety, health, and welfare at work of all employees.
• Adhere to all Company, statutory and Health and Safety obligations completing all inspections recording good and bad catches.
• Safety walks to be completed daily with actions completed as necessary.
• Ensure colleagues complete daily MHE checks and complete paperwork. Weekly and monthly checks to be conducted also.
• Manage and conduct work activities in such a way as to prevent any improper conduct or behaviour likely to endanger employees.
• Implement the safety, health and welfare measures necessary for protection of employees.
• Lead the warehouse team to take pride and place of the warehouse and always maintain good housekeeping.
• Manage end to end processes are completed for all accidents and incidents on I-Auditor, complete investigations and report the information to management as directed.

• To proactively motivate team members to achieve planned targets and deadlines by providing guidance and encouragement.
• Update team members on company news, initiatives, and gain colleague’s feedback as required.
• Assist in the recruitment, onboarding, development of new colleagues as required.
• Ensure all team members are trained and assessed for competency on an ongoing basis.
• Conduct Investigations & Disciplinary interviews/process in line with company policy.
• Set team objectives & targets and monitor & feedback on performance on an ongoing basis.
• Complete annual performance reviews for all team members and offer support and guidance on future areas for development.
• Maintain accurate and up to date training records keeping all warehouse staff compliant.

Experience, skills and education:

• Minimum 12 months experience of managing a team in a fast-moving customer orientated warehouse operation.
• Excellent communication, people management and customer service skills.
• Good organisational, administration and problem-solving skills in a fast-moving environment.
• A willingness to support the business by living the Musgrave values.
• Ability to work under pressure.
• Proficient in use of Warehouse Management System

• Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
• Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact
• Innovation Focus: Be part of a company that values forward-thinking solutions
• Community Focus
  :
  Be part of a company that truly values its communities and strives to make a positive impact.
• Be Part of a Legacy
  :
  Join a company with a long-standing commitment to community and innovation.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.