Global Financial Crimes Investigations Manager

Overview

Job Title:

Global Financial Crimes Manager

Corporate

Title:

up to Director

Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth informs how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

We are committed to being a diverse and inclusive workplace. We hire individuals with a broad range of backgrounds and experiences and invest in our teammates and their families by offering competitive benefits to support well-being. Bank of America offers flexibility depending on roles and believes in empowering employees to learn, grow and make an impact.

We are opening a new office in Belfast—a vibrant hub for financial services and technology. Our City Quays offices are in a city known for history, culture and a thriving business community. The role offers opportunities for relocation support, a welcoming environment and a chance to help shape the future of banking.

Bank of America is a leading financial institution with ~213,000 employees worldwide. The Belfast facility will strengthen business continuity planning and risk management capabilities. We are creating up to 1,000 new roles, starting with Global Anti-Money Laundering Operations and Global Financial Crimes Compliance, focusing on client due diligence, quality assurance and regulatory compliance support.

The GFC Investigations Manager ensures significant issues and financial crimes trends related to fraud, money laundering, or terrorist financing are effectively communicated and acted upon. The role may involve close collaboration with law enforcement, regulatory agencies and industry counterparts to proactively share intelligence and best practices. Responsibilities include capacity planning, providing leadership, and developing and retaining a successful team. The role also reinforces consistent quality of activities, processes and outputs through effective review practices.

Key responsibilities include:

• Oversee investigative efforts, review and approve cases, and ensure timely and accurate regulatory reporting.
• Provide oversight of a team of Investigators conducting end-to-end investigations across multiple jurisdictions and entities.
• Ensure timely and accurate completion of Suspicious Activity Reports for regulators and/or law enforcement, with proper review and oversight.
• Review investigation facts, escalate risk to senior stakeholders, and partner with Front Line Units to resolve issues.
• Lead quality control, training, guidance, monitoring scenario development/enhancement, testing, and law enforcement liaison in an investigative support role.
• Evaluate internal controls and identify weaknesses or gaps.
• Lead or contribute to the financial crimes program, including regulatory change, policy management, risk assessments and issue management, and global or regional initiatives.
• Oversee or assist in remediation plan development to strengthen controls and ensure appropriate addressing of issues.

This position may also involve managing associates. In addition to role-specific responsibilities, managers at this level demonstrate the following:

• Opportunity & Inclusion Champion:
  Models an inclusive environment aligned to D&I goals.
• Manager of Process & Data:
  Demonstrates process knowledge and continuous improvement with data-driven decisions.
• Enterprise Advocate & Communicator:
  Communicates enterprise decisions, purpose, and results; aligns team priorities.
• Risk Manager:
  Ensures risk discipline, controls and culture to identify and escalate issues.
• People Manager & Coach:
  Provides coaching and feedback to motivate and improve performance.
• Financial Steward:
  Manages expenses and budgets in alignment with objectives.
• Enterprise Talent Leader:
  Builds talent across the organization.
• Driver of Business Outcomes:
  Delivers results by prioritizing and delegating work effectively.

• Coaching
• External Resource Management
• Investigation Management (complex cases, high pressure)
• Regulatory Compliance
• Issue Management
• Policy, Procedures,…