Warehouse Supervisor

Overview

Job Purpose. Working under the direction of the Distribution Centre Manager, the postholder will oversee the day-to-day running of the Distribution Centre, ensuring the smooth operation of a fast-moving environment. The role involves assisting with the loading and unloading of stock from company vehicles and those of distribution partners, and preparing goods for sale by Oxfam Ireland’s charity shop network. The postholder will ensure the highest standards of housekeeping are maintained and that all work complies fully with Oxfam Ireland’s policies and procedures.

• Private Health Insurance
• Generous annual leave allowance (30 days including Public Holidays)
• Contributory Pension Scheme (up to 9% employer contribution)
• Life Assurance cover (4x death in service benefit)
• Enhanced sick leave
• Enhanced maternity leave
• Employee Assistance Programme with free and confidential access to services including 24/7 helplines, counselling, health and wellbeing portal, and critical incident support
• Staff-led wellbeing programme supporting mental, physical, social, and financial wellbeing
• Cycle to work scheme

• Job Title: Warehouse Supervisor
• Location: Dunmurry, Lisburn
• Contract Type: Permanent
• Job Family: Retail
• Grade: E
• Salary: £29,000 + benefits
• Hours: 40 per week
• Closing date: 26 January 2026
• Reports To: Distribution Centre Manager

• Supervise all day-to-day activities of the warehouse operation, including all equipment and materials in line with legislative requirements and all other agreed procedures, as directed by the Distribution Centre Manager.
• Maximise efficiencies and proactively plan the utilisation of DC resources to deliver on targets and KPIs.
• Supervise and manage team KPI productivity on an ongoing basis in conjunction with the DC manager.
• Supervise and manage overall team performance on an ongoing basis in conjunction with the DC manager.
• Key holder duties and responsibilities.
• Daily use of EPOS software.
• Supervision and quality checks on the processing of new and pre-owned stock to individual donor requirements, including de-branding and re-labelling of items.
• Supervision of goods inwards and outwards, ensuring efficient loading and off-loading of vehicles, compiling of shop orders and preparation of labels for 3rd party couriers.
• Conducting regular stock counts and updating the inventory.
• Ensure the Distribution Centre is a safe and secure working environment, free from theft or damage.
• Monitor all Health & Safety matters relating to the DC and operations, ensuring staff and others are aware of their responsibilities. Identify and report to DC Manager any safety hazards and potential stock loss.
• Contribute to the long-term planning for the DC, including seeking continuous improvements and efficiencies where possible in conjunction with the DC Manager.
• Actively participate in the recruitment, induction and ongoing training of staff and volunteers in line with Oxfam Ireland's needs, policies and procedures.
• Conduct annual appraisals with all direct reports and identify any training or re-training needs.
• Ensure that all staff operating vehicles and machinery are insured and licensed to do so and that such vehicles and machinery are operated in line with company policy.

• Act at all times in the best interests of Oxfam Ireland while continually promoting the vision and mission.
• Represent Oxfam as appropriate on internal and external bodies as required.
• Work alongside colleagues in an effective, professional and motivating manner.
• Carry out any other reasonable tasks relevant to the post as agreed.

• Demonstrable experience of supervising a busy warehouse operation including:
• Managing all goods in and out and loading of vehicles.
• Ensuring the workplace is secure and safe from hazards whilst complying with Health & Safety legislation and company procedures.
• Strong people and performance management skills including the ability to lead, coach, motivate and train staff and volunteers with varying levels of ability.
• Excellent communication skills with the ability to build and maintain a culture focused on continuous improvement, including building and maintaining working…