Customer-Centric Service Delivery Lead
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-01-12
Listing for:
Hospital Services Limited
Contract
position Listed on 2026-01-12
Job specializations:
-
Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
A healthcare service company is seeking a Service Delivery Manager for an 18-month maternity cover. This role will focus on streamlining service processes, ensuring the support teams have the tools they need, and optimizing customer feedback procedures. The ideal candidate should have at least three years of management experience, a proven mindset for continuous improvement, and strong analytical skills. You will be responsible for budget management, improving customer service standards, and promoting a customer-centric approach.
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