Warehouse & Transport Manager

Warehouse & Transport Manager – Job Specification

Job Title: Warehouse & Transport Manager
Location: Belfast
Reports To: General Manager / Operations Manager

To oversee all warehouse and transport operations, ensuring the accurate receipt, storage, picking, dispatch, and delivery of products. The Warehouse & Transport Manager will lead teams across both functions, maintain stock accuracy, ensure fleet compliance, and drive continuous improvement to support business growth and service commitments.

• Manage daily warehouse workflows including goods-in, stock control, picking, packing, and dispatch.
• Maintain high standards of stock accuracy and product handling.
• Ensure warehouse layout and processes support efficiency and safe product flow.
• Enforce, review, and update warehouse Standard Operating Procedures (SOPs).
• Work closely with Purchasing and Sales teams to support demand planning and promotional activity.

• Lead delivery operations including route planning, scheduling, vehicle loading, and dispatch.
• Manage delivery drivers to ensure punctual, professional, and customer-focused service.
• Oversee fleet maintenance, MOTs, insurance, servicing, and compliance checks.
• Monitor tachographs, driver hours, and compliance with transport legislation.
• Control fuel usage, delivery costs, and route optimisation.
• Build strong customer relationships through reliable and flexible delivery performance.

• Lead, train, and motivate warehouse operatives and drivers.
• Create staffing rotas, manage attendance, and support training and development.
• Conduct performance reviews and manage KPIs across warehouse and transport teams.
• Promote a positive, accountable, and safety-focused working culture.

• Ensure compliance with warehouse, workplace, and transport health & safety standards.
• Conduct audits, vehicle inspections, walkarounds, and risk assessments.
• Maintain a clean, organised, and compliant warehouse and yard environment.
• Investigate incidents and implement corrective and preventative actions.

• Maintain accurate data across Warehouse Management Systems (WMS) and Transport Management Systems (TMS).
• Produce reports covering stock accuracy, delivery performance, fleet efficiency, and labour productivity.
• Support digital improvements, automation, and process optimisation initiatives.

• Identify inefficiencies and deliver measurable operational improvements.
• Reduce waste, improve accuracy, and enhance service levels.
• Support business growth initiatives and seasonal planning.

• 3–5+ years experience in warehouse, logistics, or transport management.
• Proven experience leading teams in a fast-paced, high-volume environment.
• Strong working knowledge of WMS, routing, and fleet management systems.
• CPC qualification (advantageous).
• Forklift certification (desirable).
• Experience with in FMCG, food, or confectionery sectors is an advantage.

• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• High attention to detail with strong organisational capability.
• Analytical mindset with strong problem-solving skills.
• Ability to perform under pressure and manage demand peaks.
• Proficiency in Microsoft Office, particularly Excel.

• Stock accuracy.
• On-time, in-full delivery performance (OTIF).
• Fleet utilisation and operating costs.
• Pick and dispatch accuracy.
• Fuel efficiency.
• Health & safety compliance.
• Team performance, engagement, and retention.

Working Hours: Monday to Friday, 08:30 – 17:00
Salary: £35,000 – £45,000 plus up to £5,000 bonus opportunity