Account Manager - Lockton

Overview

The Lockton Belfast team draws on decades of insurance services experience. They combine their expertise with innovative tailor-made solutions and place complex programmes for companies, large and small. We are now recruiting for an Account Manager to join our growing team.

• Place all types of commercial risks within the market.
• Provide expert and prompt advice to clients regarding their insurance needs.
• Liaise as appropriate with insurer partners.
• Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient Mid-Term-Adjustments and customer queries.
• File Management - ensure individual client cases are completed promptly, effectively, accurately and fully.
• Ensure client confidentiality is maintained and protected at all costs.
• Comply with all company policies and procedures.

• Previous account handling experience within the corporate or commercial sector: 5 years +
• Experience dealing with technical insurance issues
• Experience dealing with a diverse client base on risks of various sizes and complexity
• Excellent communication and interpersonal skills, able to communicate with people at all levels using a variety of communication channels
• CII qualified (or working towards exams)