Senior Technical Specialist, BDMC Solutions

The Senior Technical Specialist, BDMC Solutions will oversee and optimize the Firm’s digital platforms, including websites, content‑management systems (CMS), and other Business Development & Marketing Communications (BDMC) technologies to ensure the seamless delivery of digital experiences that support business development, client engagement, client‑listening tools, proposal systems, and event‑technology solutions. The role‑holder will act as a strategic link between customer needs, operational requirements, and technology capabilities to enable high‑quality, user‑focused digital services across the Firm.

• Administer and maintain main websites and Type II sites to ensure uptime, performance, security, and compliance with legal‑industry standards
• Manage content‑management system (CMS) platforms such as Sitecore, Optimizely, Word Press, including content updates, plugin and module management, taxonomy, user roles and permissions, and workflow management
• Collaborate with Business Development, Marketing and Communications (BDMC) teams and vendors to implement design and functionality enhancements aligned with Firm branding and strategy
• Ensure digital platforms comply with data‑privacy regulations, accessibility standards, and brand guidelines; maintain appropriate website hygiene
• Lead and manage technical implementation of BDMC initiatives, including landing pages, campaign integrations, and digital assets
• Coordinate with internal stakeholders and external vendors to deliver projects on time and within scope; liaise with the Global Security (GSEC) team for security reviews and mitigations
• Document processes, workflows, and system configurations
• Partner closely with internal Information Security, GRC, and Security Engineering teams to monitor system security posture, review risk assessment findings, and track remediation progress for assigned platforms and applications
• Coordinate with third‑party vendors to communicate identified security risks, obtain remediation plans and evidence, and actively follow up to ensure issues are resolved within agreed timelines
• Maintain ongoing oversight of vendor risk remediation items, including tracking commitments, target dates, and validation of corrective actions through appropriate documentation and testing
• Proactively escalate delayed or high‑risk findings to internal security stakeholders and business owners, ensuring risks are addressed or formally accepted at the appropriate governance level
• Prepare, submit, and manage risk acceptance requests when remediation is not immediately feasible, ensuring proper justification, approvals, and alignment with organizational risk management frameworks
• Support periodic reviews, audits, and reassessments by ensuring system and vendor security documentation remains current, accurate, and readily available for internal or external review
• Translate business objectives for the technical design and architecture of the required solutions
• Support integration of BDMC platforms with Baker Client Intelligence (Baker CI), email‑marketing tools, analytics platforms, and other enterprise systems
• Troubleshoot and resolve technical issues across BDMC tools and platforms, escalating to vendors or Technology teams as needed
• Ensure interoperability between BDMC systems and Firm‑wide platforms, including human‑resources information systems (HRIS), finance systems, and document‑management systems
• Evaluate and recommend new technologies to enhance BDMC capabilities
• Maintain version control, backups, and disaster‑recovery protocols
• Manage the demand process for Technology approval and resourcing of BDMC initiatives; ensure cross‑functional stakeholders are informed and inter‑dependencies identified and coordinated
• Manage projects and teams within budget and timelines; review and develop business cases, project estimates, and project plans per Technology Project Management Office (PMO) processes; prepare and deliver professional communications to various levels of the Firm to share project objectives, status, risks, and progress against expected outcomes
• Oversee financial management of the portfolio, including ownership of the annual…