I.T & Application Support Engineer

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.

East Belfast

£28,000 – £32,000 (DOE)

Monday – Friday | 9.00am – 5.30pm – Office Based

We are recruiting for an I.T & Application Support Engineer to join a growing Consultancy based in East Belfast. This is a hands‑on role suited to someone who enjoys problem‑solving, learning systems in depth, and helping colleagues work efficiently without disruption.

You will provide day‑to‑day IT support across the business, supporting both general IT systems and core insurance applications including MPACS, MPORT and Smart Surv.

• Providing day‑to‑day IT support via tickets, email and phone
• Troubleshooting hardware, software and connectivity issues
• Supporting Microsoft 365 (Outlook, Teams, SharePoint and One Drive)
• Managing user accounts, access, licences, password resets and MFA
• Setting up laptops and equipment for new starters and role changes
• Supporting and troubleshooting MPACS, MPORT and Smart Surv applications

• Minimum 2 years’ experience in a 1st Line IT or Application Support role
• Comfortable supporting Microsoft 365 in a business environment
• Logical xlqdzyr and methodical approach to troubleshooting
• Strong communication skills with the ability to explain technical issues clearly

• Salary £28,000 – £32,000 depending on experience
• 34 days annual leave (including statutory days)
• Private healthcare
• Pension – 5% employee contribution / 3% employer contribution
• Stable, supportive working environment