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Tech Support & IT Service Desk Analyst

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Telefónica Tech (EN)
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology solutions provider in Northern Ireland is seeking a Technical Services Analyst who will be the first point of contact for customers reporting IT issues. The role requires delivering exceptional customer service through various channels, logging IT tickets with precision, and proactively resolving customer queries. Ideal candidates should possess excellent communication skills, an interest in technology, and experience with Microsoft Office.

This position is perfect for someone eager to foster an inclusive culture and make a difference.
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