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IT Service Desk Manager — Lead ITIL‑Driven

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Omexom UK
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator, IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Manager — Lead ITIL‑Driven Support
A leading IT service provider is seeking an IT Service Desk Manager in Belfast to oversee and enhance service desk operations in line with ITIL standards. The successful candidate will manage a team, drive continuous improvement, and maintain high-quality IT support services. Qualifications include a strong background in IT service management, leadership skills, and ITIL certifications. This role plays a key part in aligning IT services with business needs, ensuring effective communication with stakeholders.
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