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Senior Major Incident Leader — IT Operations
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-02-28
Listing for:
Capita
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
A leading consulting firm in Belfast seeks a Senior Major Incident & Incident Manager to lead a skilled team in delivering high-quality incident management services. The role involves acting as an escalation point for complex incidents, ensuring service delivery meets expectations, and developing process documentation. Ideal candidates should have extensive experience in ITIL-aligned incident management and be comfortable in high-pressure environments.
The position offers a competitive salary and comprehensive benefits including generous family leave policies and a paid volunteering day.
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Position Requirements
10+ Years
work experience
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