Senior Incident Commander - Major Incident Response

A prominent client service firm in Northern Ireland is seeking a proactive Major Incident Manager to join its expanding operations team. The role involves taking ownership of critical incidents and ensuring the fast resolution of major incidents. Key responsibilities include leading incidents, coordinating technical teams, and producing reports for management. Ideal candidates will have experience in managing high-priority incidents and knowledge of ITIL practices.

This position requires participation in an on-call rota and is essential for ongoing process improvements.
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