Senior IAS Analyst

Senior IAS Analyst page is loaded## Senior IAS Analyst locations:
Belfast time type:
Full time posted on:
Posted Todayjob requisition :
R4792
** Group Overview
** The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
** Role Overview
** An exciting opportunity for a motivated candidate to join an experienced team charged with the implementation and support of Trading Systems supporting from a Level 2 Support perspective. This is a high profile business facing role that works with the core technologies that make TPICAP the leader in the electronic trading business.  You will be joining a highly adaptable and self-motivated team of employees, implementing and supporting our Trading Applications.  

The rewards of your hard work, initiative and innovation will be internal and interdepartmental growth opportunities.

The candidate will be focused on day-to-day support and implementation of TP/ICAP trading systems, documentation and creation of new tools.  The candidate will need to maintain and develop internal customer relationships.  The candidate will take system design direction from senior engineers and senior development staff.
** Role Responsibilities
*** Monitors and oversees all trading application functionality and the performance of system environment.
* Acts as second level support that troubleshoots incidents and requests escalated by the business.
* Caters to installation requests coming from QA and Development groups that range from bug fixes, upgrades and enhancements of trading applications in accordance to established and documented baselines, policies and procedures.
* Builds up the trading application with all the required third party tools and application in staging and production environments.
* Writes scripts using Shell, Perl, Powershell and SQL to automate installation, monitoring and gathering of relevant data that serve as tools to check the health of the system.
* Creates documentation that describes application setup and procedure on how to accomplish a task (Runbooks for installation procedure, Remedies to Known Application Problems and Trouble Shooting Steps).
* Attends meetings and conference calls that discuss production issues, scheduled production change or upcoming projects.
* Manage and perform Changes through the Change lifecycle. Submits request and change control forms to document the change done in both Non Production and production environments. Follows up the status of each request until it is completed.
* Acts as Senior Analyst within the team that serves as an internal escalation of the junior team members and handles major projects. In effect serves as Deputy to the Regional Team Lead.
* Responsible for managing the ticket queues and delegates to team members where appropriate and ensure shift handovers are managed accurately.
* When on a shift that the Team Lead is Not on, undertake responsibility for the running of the  team during this shift pattern. Manage the team’s shift schedule, approve of request and change in Servicenow, attend to the urgent requirement of management and business regulatory, and attends to the meeting that the team lead has required the deputy to attend.
* Understanding and evidence of following the ITIL Framework support model for Change, Incident, Request and Problem management
** Experience / Competences
** Essential* Windows…