Junior Business Systems Analyst

Overview

Help us connect and transform health and care. As a Junior Business Systems Analyst, known internally as an Associate Business Systems Analyst, you ll learn and grow while supporting the configuration, maintenance and optimisation of our core business systems. Working alongside experienced analysts and friendly stakeholders, you ll help ensure our tools are reliable, secure and genuinely useful for the teams who depend on them every day.

• Assist with gathering and documenting business requirements for changes and enhancements
• Support configuration and testing activities under supervision
• Help maintain user accounts, permissions and other basic admin tasks
• Provide first-line support, triaging issues and escalating when needed
• Produce clear process notes, configuration records, reports and simple dashboards (e.g. Power BI)
• Take part in training to develop your technical and analytical skills

• Curiosity about how business systems work and a passion for solving problems
• Familiarity with Microsoft Office and an interest in data tools (Power BI a plus)
• Awareness of platforms such as Workday, Salesforce or SharePoint is desirable
• Great attention to detail, organised approach and strong communication skills
• A degree (Business, IT, Computer Science or similar) is advantageous but not essential - we value potential and mindset

Occasional travel may be required for this role.

You ll join a purpose-led company where humility, ownership, collaboration and integrity matter. Expect supportive teammates, real responsibility at a sustainable pace, and opportunities to learn across analysis, admin and reporting as you build your career in a fast-changing environment.