ECommerce Product Design Manager - Volunteer

eCommerce Product Design Manager - Volunteer

eduSOIL, Belfast, Northern Ireland, United Kingdom

Support ethical product design, pricing and user journeys that enable sustainable access to learning and wellbeing programmes for an award‑winning international social enterprise empowering underserved youth across Northern Ireland, South Africa, Sudan and India.

Your contribution will enable sustainable access to learning and wellbeing programmes through ethical product. Reduce financial fragility by strengthening earned‑income pathways. Improve clarity, usability and access across digital and hybrid offerings. Support long‑term organisational resilience without compromising values. Translate learning assets into meaningful, user‑centred products.

• Turn validated learning journeys into thoughtfully designed digital and physical products.
• Improve user journeys so teachers, schools and families can access what they need easily.
• Ensure pricing and bundles reflect equity, safeguarding and wellbeing principles.
• Help eduSOIL recover value from existing drafts, MVPs and under‑used assets.
• Prevent extractive or manipulative product design by grounding decisions in learning reality.

• Monetise learning responsibly, without distorting pedagogy or safeguarding.
• Align products, pricing and access with programme delivery and impact.
• Reduce reliance on short‑term funding cycles.
• Support Programme Directors and educators with tools that genuinely enhance delivery.
• Build income systems that strengthen — rather than pressure — learning and wellbeing.

This role ensures that monetisation supports mission
, turning learning into sustainable access while protecting integrity, trust and long‑term impact.

Please download our Digital Innovation Handbook (2026) for full details on co‑ownership models, decision rights and collaboration across learning, product and delivery.

We are seeking a values‑led product and service design professional who understands how to build sustainable income pathways without compromising learning integrity, safeguarding or wellbeing
.

• At least 3–5 years’ professional experience in one or more of the following:
  • Product management or product design
  • eCommerce or digital product
  • Service design or user‑centred design
  • Ethical sales, pricing or access pathways
• Experience designing or improving:
  • User journeys, funnels or access pathways
  • Pricing models, bundles or tiered offerings
  • Digital, hybrid or print‑based products
  • Systems that balance sustainability with equity
• Strong understanding of:
  • Product–market fit in mission‑driven contexts
  • Ethical monetisation and non‑extractive design
  • How learning, wellbeing and safeguarding considerations affect products
  • Trade‑offs between simplicity, usability and sustainability
• Technical literacy sufficient to:
  • Collaborate with developers and digital learning teams
  • Assess feasibility of legacy systems or MVPs
  • Understand integrations between products, learning systems and platforms
  • Contribute meaningfully to discussions about rebuild vs retrieval
• Experience working across teams, including:
  • Marketing or communications
  • Learning or content teams
  • Programme or delivery leads
• Strong judgement and communication skills, with the ability to:
  • Resist premature monetisation
  • Document assumptions and decisions clearly
  • Work within agreed boundaries and escalation routes

You do not need to be a specialist in education or youth work, but you must be committed to working respectfully with underserved communities and aligning product decisions to learning and wellbeing outcomes.

Experience in charities, CICs, social enterprises or international contexts is highly valued but not essential.

• Are based in Northern Ireland (though this is not essential)
• Bring lived experience of migration, cultural transition or integration
• Have experience in arts, mindfulness, yoga or wellbeing practice alongside professional expertise
• Are motivated by equity, youth voice and ethical leadership

This role…