Service Engineer

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Job Description

One Market Data is continuously searching for bright talent with the skills to make an impact. From developers to data scientists, at One Tick, you will have the opportunity to develop and enhance your problem-solving skills using a combination of analytics, imagination, and talent.

We’re a leading Reg Tech company, delivering advanced market and trade surveillance solutions to some of the world’s top financial institutions, including regulators, exchanges, and brokers.

Our flagship product, One Tick Trade Surveillance, was named Best Trade Surveillance Solution at the Trading Tech Insight Awards USA 2025, and is trusted to detect complex forms of market manipulation.

Every day, our systems process and analyze massive volumes of market data - helping firms stay compliant with global regulatory standards like MiFID II, SEC, FINRA, ASIC, and IIROC.

We’re now looking for a Service Engineer to help us ensure the stability, scalability, and performance of our services as we continue to grow!

Prior to advancing with your application, we kindly request that you review the CONSENT NOTICE FOR HR AND RECRUITING provided by One Market Data . Your attention to this matter is greatly appreciated.

• Are a curious, versatile engineer who enjoys tackling both infrastructure and application-level challenges
• Want to deepen your skills and further develop as a Dev Ops engineer or Python developer
• Have a genuine interest in the investing and trading domain and are excited about gaining international experience and career opportunities in a high-impact field
• AWS (EFS, EC2, SGW, ASG, NLB, and more)
• Terraform & Ansible for infrastructure as code
• Kubernetes (K8s) and Docker
• Apache Airflow for data-processing pipelines
• Python as the primary programming and scripting language

• Monitor services and detect, register, and triage incidents
• Resolve or escalate incidents to the appropriate teams
• Fulfil service requests from our clients
• Deploy software changes via Git Lab CI/CD pipelines

• Linux: confident with the command line and system fundamentals
• Computer networking: diagnostic tools such as ping, trace route, mtr, netstat/ss, dig
• Kubernetes & Docker: ability to explore a cluster, inspect pods/containers
• Git Lab / Git: working knowledge of Git workflows and key commands
• Python: ability to read, write, and debug basic scripts
• English: professional working proficiency (spoken and written)

• Hands-on experience with observability stacks such as ELK or LGTM
• Familiarity with ITSM concepts (Incident, Problem, Service Request, Change, etc.)
• Experience working with Apache Airflow (especially for managing data pipelines)
• Basic knowledge of financial markets and trading workflows: common asset classes (e.g., equities, derivatives, fixed income), trade lifecycle events, and corporate actions

• Flexible working arrangements: full remote, hybrid, or office-based, depending on your location and preferences
• Competitive compensation, aligned with your experience, skillset, education, and local market standards
• Regular performance reviews linked to salary adjustments
• Medical insurance for you and immediate family members (Benefits may vary based on location and country-specific requirements.)
• Professional-development budget to support courses, certifications, and conferences
• Supportive international team

As an Equal Employment Opportunity (EEO) Employer, One Market Data  prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex, national origin, age, sexual orientation, gender identity, gender expression, disability, marital status, relationship and family structure, genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.

The position will require a background check, signed NDA, signed contract, and signed GDPR processor passthrough agreement (since we act as a data processor under GDPR). Salaries will be commensurate with experience, education, skillset, and local norms. Kindly note that only shortlisted candidates will be contacted for an interview.