IManage support Technician - FTC

It’s an exciting time to join Fieldfisher in Belfast!

Our Belfast office is experiencing significant growth as we expand our presence and strengthen our business across the region. This is a fantastic opportunity to be part of a dynamic team during a period of rapid development and innovation. If you’re looking for a role where you can make an impact and grow with us, now is the perfect time to come on board.

The DMS Technician plays a critical role in ensuring the integrity, accessibility, and security of the organization’s digital documentation. This position is responsible for administering and optimizing the Document Management System (DMS) to support efficient workflows and compliance with regulatory standards. You will act as the primary point of contact for all DMS-related issues, providing technical expertise and user support across the business.

The role involves configuring system settings, managing permissions, and troubleshooting complex problems to maintain seamless document operations. This is a hands-on role requiring strong problem-solving skills, attention to detail, and the ability to deliver outstanding customer service. You will also contribute to continuous improvement initiatives, including data migrations, and integration projects.

• Support and maintain the Work 10 client.
• Manage users, groups, and applications within IMCC.
• Oversee third-party iManage integrated applications.
• Perform housekeeping and data management for iManage Work and iManage Share.
• Manage data imports and exports for lateral movers.
• Support Business and Service Desk upskilling.
• Sugest improvements within the DMS ecosystem.
• Liaise with external support vendors.
• Implement and maintain information barriers.
• Facilitate reporting where appropriate.

The ideal candidate will have a proven background in information technology and will possess the following skills and experience:

• In-depth knowledge of the Work 10 client
• Strong troubleshooting experience
• Knowledge of Microsoft 365, Teams, and Share Point
• Experience with Active Directory and Azure cloud services
• Confident with Incident and Problem Management
• Experience with data migration tools (Importers/Exporters)
• Ability to work within ITIL framework
• Foundational knowledge of iManage Work Server, Preview Server, and RAVN
• Experience with an Information barrier solution, preferably Intapp Walls
• Experience with Litera tools, specifically Litera CAM
• Awareness of the iManage REST API and its application

• We don t have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us.

• You can be yourself: It takes everyone to make us who we are. We’re a culture of diverse perspectives, with each of us making unique contributions that make us better together.
• In the office or WFH?:
  We think the best balance is more time in the office than at home, so we operate a 60:40 rule.
• Beyond salary
  :
  We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit:
  Reward & Benefits ¦ Fieldfisher.
• Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby.
• Nurturing your talent: Take a "build a career" approach to your training. You ll be on a pathway but free to wander if you see something you d like to study more closely.
• Funnel your interests
  :
  You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives.

We celebrate rich diversity and ensure an inclusive environment where differences are valued. We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need. For accessibility information on our Belfast office, visit:
Accessing Fieldfisher Belfast Hub

• Click 'Apply Now', complete an online application and upload a CV.
• Successful applications will be invited to a 20–30-minute introductory call with a recruiter.
• We ll always let you know what to expect from the process, so you get no surprises.
• For hybrid opportunities, you ll be invited to visit our offices for a face-to-face meeting.
• We aim to complete the process in around 2-3 weeks, but timelines may vary. You can contact us at An

We recruit on a rolling basis. Your application may be reviewed before the Final date to receive applications. We accept applications until we have filled the role.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Legal
• Industries:
  Legal Services and Law Practice

We do not have a separate mechanism to indicate expiry here; current status is open to the best of our knowledge.