Crowne Plaza - Housekeeping Team Member

About the Company

Andras Hotels is Northern Ireland's largest hotel group, operating nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a café bar and a health club and spa. The group maintains a commitment to customer service, wellbeing, and sustainability, and operates the Crowne Plaza Belfast hotel.

We are looking for a Housekeeping Team Member to maintain the cleanliness and comfort of guest rooms and suites, support guests with small requests, and contribute to a high-quality guest experience in a fast-paced hotel environment.

• Keep rooms at their best, meeting and exceeding the layout and service standards that ensure a special guest experience.
• Assist guests with requests such as toothbrushes or directions.
• Keep supervisors updated on room‑service progress and alert them to repair needs.
• Follow safety procedures and wear protective equipment when required.
• Organise and minimise waste by maintaining supplies and amenities.
• Reunite lost items with owners and log any lost and found property.
• Present yourself smartly, wearing your uniform and badge with pride.
• Perform ad‑hoc duties to support the team during unexpected moments.
• Monitor and control supplies and amenities, and minimise waste within all housekeeping areas.
• Log all lost and found items according to departmental procedures.
• Collaborate with other departments to ensure excellent quality and service.
• Assist with deep‑cleaning projects and turndown duties.
• Assist with other duties as assigned.
• Attend all relevant departmental, hotel and company training.

• True Attitude – caring, positive and building genuine connections with guests.
• True Confidence – possessing the knowledge and skills to perform the role, earning guest confidence.
• True Listening – focusing on what guests say, picking up on body‑language, and understanding their needs.
• True Responsiveness – delivering solutions in a timely, caring manner.

• Discounted hotel rates at thousands of hotels worldwide for employees and family/friends.
• Health Care Cash Plan.
• Diamond membership of Kingsbridge Hospital Group.
• Enhanced pension scheme.
• Enhanced maternity and paternity pay.
• Cycle to work scheme.
• Recruit a friend scheme.
• Employee appreciation and social events.
• Employee of the Month award.
• £20 for completion of FLOW training.
• Increased annual leave with service.
• Discount rates at Bodyscape, Cyrospa, and Pure Gym.
• Wellbeing app and EAP support.
• Andras Academy training and development programmes.
• Work for globally renowned hotel brands.
• Reward Club and hotel incentive schemes.
• Wellbeing scheme and charity partnerships.
• Social opportunities, employee recognition schemes, and free meals during shifts.

• Ability to work within a team and independently.
• High standards of attention to detail.
• Strong time‑management skills, flexible with working hours.
• Effective communication and ability to follow instructions.
• Clear speaking and understanding of English.

• Experience in housekeeping, cleaning, hospitality, care provider or retail sectors.

We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process.

Application Details: Location – Crowne Plaza Belfast, 117 Milltown Road, Belfast, BT8 7XP
. Job Type – Part time.

Salary – £10.00 to £12.90 per hour. Closing Date – 23rd February 2026.