Cluster Revenue Manager

The Ulster Cluster Revenue Manager is responsible for driving forward the revenue strategy for the hotels in Donegal and Belfast at the Harcourt Hotel Collection. Working closely with Group Director of Sales & Marketing and the individual hotel sales, marketing, reservations & revenue teams, to ensure that proactive and strategic revenue management is in place to achieve targets and KPI’s. Including effective communication, pricing and optimizing revenue streams across all segments, and continually thinking of new ways to grow our presence and return in our key markets.

• Oversee revenue management at Lough Eske Castle and Grand Central Bundoran directly and support teams based in Redcastle Hotel & Spa and Titanic Hotel Belfast with distribution strategies and fundamental revenue management.
• Generate and review daily pick-up analysis, strategy adjustments and reporting
• Perform competitive benchmark studies and follow market trends
• Create and develop pricing strategies in conjunction with the individuality of each hotel
• Provide weekly dynamic forecast of expected results, variances, and budget comparisons by segment
• Manage and oversee strategy for all 3rd party distribution with the hotel teams
• Responsible for assessing, analysing, and pricing group business strategies
• Analyse overall monthly hotel performance reports from hotel teams, provide summary report with recommendations to improve long term strategies from findings
• Ensure all related systems are configured correctly, validated, and working to full capacity
• Assist hotel teams maintain standards in operations for reservations department
• Ensure booking engine process is maintained up-to-date and functional at each property
• Work in liaison with individual hotel operations, sales, marketing, revenue and reservations departments with the support of the Group Director of Sales & Marketing
• Assist hotel teams and Group Director of Sales & Marketing in monthly forecasting and annual budget process
• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Thorough knowledge of the Revenue Management processes
• Thorough knowledge of PMS and booking engine functionality
• Thorough knowledge of Excel and numerical reporting
• Ability to communicate strongly in English, both orally and written
• Ability to work to deadlines and to be proactive
• Ability to work a flexible schedule when required
• Strong organizational skills, with the capacity to self-prioritize
• Any combination of education, training or experience that provides the required knowledge, skills and abilities
• Position requires a minimum of three year previous in a Revenue Management role
• Experience in 4 or 5 star hospitality industry

Full-time, Permanent

To apply please send your CV and cover note to car