Senior Care Assistant - West

About Us

Connected Health transforms the way homecare is delivered across Northern Ireland and Ireland. We attract, recruit, and develop the finest homecare team. We are an equal‑opportunity employer committed to diversity, inclusion, and respect for all.

Monday‑Friday: £13.50
Weekend (Saturday & Sunday): £14.50

• Sign‑on bonus: £200
• Employee of the Month, Quarter, and Year awards
• Refer‑a‑Friend: £200 for successful referrals

Cycle to Work Scheme, Wellbeing package, Local business benefits.

• Good standard of English, spoken and written.
• MA driving licence with access to own car and appropriate insurance.
• Minimum 6 months experience in a formal care setting.

• NVQ Level 2 in care or equivalent.
• NVQ Level 3 in care, NVQ Level 2 in health and social care or NVQ Level 2 in health and social care nursing.
• NISCC registered or willing to register if successful.

• Show empathy, understanding, and a caring attitude.
• Provide high‑quality standard of care to clients.
• Oversee click‑over of care runs.
• Monitor calls.
• Participate in on‑call phone during working weekends and cover for Area Manager as required.
• Shadow and induct new staff, ensuring all documentation is submitted to the Area Manager by deadlines.
• Report staff or client concerns, grievances and complaints to the Area Manager.
• Ensure staff have protective items (aprons and gloves) as required.
• Co‑responsible with the Area Manager for monthly review and maintenance of client care folders, keeping them up‑to‑date.
• Conduct client risk assessments and report promptly to the Area Manager.
• Maintain confidentiality in accordance with the Company Handbook.
• Comply with policies and procedures in Connected Health Policies and Procedures Manuals.
• Assist in emergency cover as required.
• Participate in training and further development as required.
• Any other duties as requested by Management.

To undertake any other reasonable duties as required.

Applicants who are successful at interview will be subject to background checks, including but not limited to satisfactory references and an enhanced police check.

Recruitment of Ex‑Offenders policy: